Employment Plus Volunteer Advisor – VH211

The Salvation Army; Sheringham; On-site; GBP 10,000 - 40,000; Full time

Job summary

A community support organisation in Sheringham is seeking volunteers to help individuals find work and navigate job applications. The role includes providing one-to-one support and conducting mock interviews. Ideal candidates will have good listening and empathy skills, and training will be provided. This is an unpaid volunteer position requiring a commitment of 3 hours per week, with flexible scheduling available.

Benefits

Induction and ongoing training

Flexible time commitment

Reimbursed volunteer expenses

Qualifications

• Interest in The Salvation Army’s work.
• Reliable and regular commitment to drop-in sessions.
• Understanding of Universal Jobmatch website advantageous.

Responsibilities

• Establish what support is required for clients.
• Help clients create email and job search accounts.
• Advise and edit client CVs and application forms.
• Conduct mock-interviews with clients.

Skills

Good listening skills

Empathy

Confident using the internet

Computer literacy

Tools

Microsoft Office

Google Documents

Job description

Role

To provide support to individuals to help them find work, and signpost them to other local agencies/organisations as appropriate, i.e. DWP, CAB etc.

Responsibilities

• Establish what support is required to help client seek and gain employment
• Help clients create an email account and Universal Jobmatch account
• Advise on and edit client CVs and help clients to fill out job application forms, both online and paper-based
• Provide one-to-one support with computer use
• Conduct mock-interviews with clients
• Signpost clients to other agencies as required
• Undertake administrative tasks as appropriate

Person Specification

• Interest in Salvation Army’s work
• Ability to keep confidences
• Good listening and empathy skills
• Reliable and regular commitment to our drop-in sessions
• Understanding of Universal Jobmatch website would be advantageous, although not essential as training can be given
• Confident using the internet, Microsoft Office and google documents
• Computer literate and basic knowledge of setting up computer equipment
• Commitment to safeguarding and protecting vulnerable adults and a willingness to raise concerns where necessary
• Ability to keep confidences and be sensitive to peoples’ circumstances

Time commitment

The time commitment is 3hrs per week and will be agreed with the Community Programme Coordinator, but we can be flexible to meet your circumstances. Shift pattern 10am-1pm or 1pm-4pm Monday to Saturday.

Training & Support

The Salvation Army provides an induction/basic volunteer training via I-Learn portal or at a training day as well as ongoing training as required. We also offer ‘taster’ sessions to see if our volunteer role is a good fit for your skills, experience and interests.

Volunteer expenses

The role is unpaid, but reasonable expenses incurred can be paid with prior agreement of the Community Manager.

How to apply

If you are interested in this role and would like to apply or would like more information, contact the Volunteer Hub at Merchants’ Place –
E: [e-mail]
T: 01263 519454

Alternatively, you can complete an online registration form and your details will be sent to us directly. A link for the form can be found on our Volunteer Hub page on our website.