Employee Relations Specialist: Complex Cases & Change Leader

Teleperformance SE; Remote; GBP 35,000 - 45,000; Full time

Job summary

A leading global support service provider is seeking an Employee Relations Specialist to provide expert advice on employee relations matters. The role involves managing complex casework and supporting conversations around disciplinary, grievance, and performance issues. With strong knowledge of UK employment law and excellent communication skills, this position will give you the opportunity to influence how employee relations are handled. The ideal candidate should have over 2 years of ER experience and be able to thrive in a fast-paced environment.

Benefits

Mentoring by an experienced ER Manager

Collaboration with a leading employment law firm

Opportunity to shape employee relations practices

Qualifications

• Proven experience working in an Employee Relations or HR role, with exposure to complex casework.
• Strong working knowledge of UK employment law.
• Confidence advising and influencing managers at all levels.

Responsibilities

• Act as first point of contact for managers on employee relations matters.
• Support and manage cases across the full ER spectrum.
• Assist with full Employment Tribunal activity and settlement agreements.

Skills

Employee relations experience

Knowledge of UK employment law

Communication skills

Time management

Negotiation skills

Education

CIPD qualification (or working towards)

Job description

A leading global support service provider is seeking an Employee Relations Specialist to provide expert advice on employee relations matters. The role involves managing complex casework and supporting conversations around disciplinary, grievance, and performance issues. With strong knowledge of UK employment law and excellent communication skills, this position will give you the opportunity to influence how employee relations are handled. The ideal candidate should have over 2 years of ER experience and be able to thrive in a fast-paced environment.