Empathetic Credit Controller – Care Billing (Hybrid)

AUREM Care; Reading; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A dedicated care provider in Reading is seeking a skilled Credit Controller to manage the billing and collections processes. This role involves overseeing the full credit control process for resident fees, ensuring payment compliance, and maintaining accurate financial records. Candidates should have experience in credit control, strong communication skills, and excellent organizational abilities. The position offers a salary range of £30,000 - £40,000, hybrid working, and comprehensive employment benefits.

Benefits

25 Days Annual Leave plus bank holidays

Life insurance

Free DBS

Company pension

Same-day pay via Wagestream

Healthcare and mental health support

In-house training opportunities

Yearly salary review

Qualifications

• Experience in credit control or financial administration, preferably in healthcare.
• Ability to manage sensitive conversations with empathy.
• Strong attention to detail and ability to work with financial data.

Responsibilities

• Manage the full credit control process for resident fees.
• Chase outstanding payments with families and agencies.
• Issue statements and resolve billing queries.

Skills

Credit control experience

Strong communication skills

Organizational skills

Financial systems knowledge

Proficiency in Excel

Job description

A dedicated care provider in Reading is seeking a skilled Credit Controller to manage the billing and collections processes. This role involves overseeing the full credit control process for resident fees, ensuring payment compliance, and maintaining accurate financial records. Candidates should have experience in credit control, strong communication skills, and excellent organizational abilities. The position offers a salary range of £30,000 - £40,000, hybrid working, and comprehensive employment benefits.