Emergency Services Joint Control Room (ESJCR) Operator

Isle of Man Government; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A public service organization in the United Kingdom is seeking an Emergency Services Joint Control Room Operator for a limited term appointment of 18 months. This role serves as a crucial link between the public and emergency services, coordinating life-saving responses through effective communication and urgent call handling. Candidates will receive specialist training and develop valuable skills while working in a dynamic 24/7 environment. Join us in making a difference in the community.

Benefits

Competitive salary

Annual leave entitlement

Access to training facilities

Discounted gym access

Free onsite gym

Free car parking

Qualifications

• Calm under pressure, able to handle urgent calls.
• Strong communication and computer skills required.
• Willingness to undergo specialist training.

Responsibilities

• Act as a link between the public and emergency services.
• Coordinate life-saving responses across various teams.
• Receive and dispatch critical assistance.

Job description

Job Advert

This role is a limited term appointment for 18 months.

About the role

Can you stay calm when every second counts? As an Emergency Services Joint Control Room Operator, you’ll be the vital link between the public and emergency services, handling urgent calls and dispatching critical assistance. In a fast-paced, 24 / 7 environment, your communication and computer skills will help coordinate life‑saving responses across Police, Fire, and Ambulance teams.

Join a highly trained, supportive team where every shift has an impact. You’ll receive specialist training and have the chance to qualify as an Emergency Medical Dispatcher and an Emergency Fire Dispatcher, gaining valuable skills while playing a key role in protecting lives.

Please ensure that your application accurately details the criteria sought in the person specification. Apply now and be the voice that makes a difference!

A workplace that invests in you

• A competitive salary that increases each 12 months until you reach the salary maximum.
• A generous annual leave entitlement, a Privilege Day and 10 Bank Holidays; your annual leave will increase after your first year and again after your third year.
• Subject to meeting eligibility criteria, the IOM Public Service offers two pension arrangements: the Isle of Man Government Unified Scheme or the Isle of Man Government Defined Contribution (DC) Arrangement.
• Access to the Learning, Education and Development training facility, which is exclusively for Public Service employees, to keep on top of your continuous professional development.
• Discounted access to the NSC gym and island swimming pools as well as 1‑to‑1 support programmes and exercise classes with qualified instructors.
• Free access to the Isle of Man Government Staff Welfare Service which offers professional counselling, emotional support and sign‑posting on a wide range of issues.
• Free access to onsite gym
• Free car parking.

Working for the Isle of Man Public Service

We are the largest employer on the island delivering a diverse range of services to the people of the Isle of Man. We care, nurture and value our employees’ wellbeing, development and career and place great importance on rewarding the commitment by our wonderful employees.

We support and promote flexible working, recognising the importance of working flexibly around your life and commitments and the benefits in improving work‑life balance. We are happy to discuss flexible working arrangements where possible and if interested you should discuss this with the Recruiting Manager.

The Isle of Man Public Service is committed to creating an inclusive culture that celebrates. We understand how a wide range of views and experiences can benefit us as we work together for the Isle of Man.

Your candidate experience is important to us. As a proud member of The Circle Back Initiative, we commit to respond to every applicant that applies for an Isle of Man Public Service role.

We are committed to and as an entire nation , we are transforming public services for a sustainable future and your contributions will directly benefit our community, economy, and environment.

Things to note

A Counter Terrorism Check is required for this post, which the Isle of Man Government will cover the cost of for you.

Please note a relocation package is not available for this role.

Ready to apply?

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