Emergency Department Administrative Coordinator | Frimley Health NHS Foundation Trust

Frimley Health NHS Foundation Trust; Wexham Court; On-site; GBP 40,000 - 60,000; Full time

Job summary

A healthcare provider in the UK seeks an Emergency Department Administrative Coordinator to lead an administrative team in a fast-paced environment. This full-time role involves overseeing operations, ensuring high standards of service, and promoting team excellence. Ideal candidates have proven administrative and leadership experience, preferably in healthcare. The position offers a unique opportunity to shape its development within a dynamic team environment.

Qualifications

• Proactive individual with strong administrative and leadership experience, preferably in a healthcare environment.

Responsibilities

• Lead and manage a team of administrative staff for efficient service delivery.
• Support team to provide excellent customer care in a 24/7 service.
• Contribute to planning and coordination of critical incidents.

Skills

Strong administrative experience

Leadership experience

Excellent customer care

Job description

Overview

Position: Emergency Department Administrative Coordinator

Location: Wexham Park Hospital

Contract: Full Time (including occasional evenings, weekends, and night shifts as required)

We are seeking a motivated and dynamic individual to take on the role of Administrative Coordinator within our Urgent and Emergency Care Department at Frimley Park Hospital. This is a newly established position, offering a unique and exciting opportunity to shape and develop the role in collaboration with the Directorate Service Manager. As the lead for the administrative team in a fast-paced and high-pressure environment, you will play a key role in supporting the smooth running of the department and ensuring high standards of service delivery.

It’s a particularly exciting time to join the Emergency Department. With a strong focus on patient-centred care and access to modernised, purpose-built facilities, this role offers both challenge and reward in equal measure. You will be joining a dedicated team committed to excellence and continuous improvement.

Responsibilities

• Lead and manage a team of Band 2 and Band 3 administrative staff, overseeing daily operations to ensure efficient and effective service delivery.
• Support and motivate your team to consistently provide excellent customer care throughout a 24/7, 365-day service.
• Contribute to the planning and coordination of critical incidents, helping to develop and restructure administrative services as needed to meet evolving departmental demands.
• Take responsibility for workforce planning and recruitment, ensuring that staffing levels are appropriate and that new hires are effectively onboarded.
• Ensure that all team members complete mandatory training and appraisals on time, maintaining compliance with hospital policies and regulatory requirements.
• Monitor and maintain staff performance, providing guidance, support, and development opportunities to promote a skilled and engaged workforce.

Requirements / Qualifications

• We are seeking a proactive individual with strong administrative and leadership experience, preferably within a healthcare environment.

About Frimley Health NHS Foundation Trust

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.

Work-Life Balance and Flexibility

Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too. We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.

Additional Information

Frimley Health Trust benefits on Vimeo

For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.

This advert closes on Sunday 5 Oct 2025