EMEA Service Capacity Planning Lead

Vertiv; Bedford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading service provider is looking for a strategic leader in Bedford to enhance manpower capacity planning across the EMEA region. This role involves assessing existing models, forecasting headcount requirements, and optimising workforce utilisation. The ideal candidate has a background in capacity planning, strong analytical abilities, and excellent communication skills. A degree in Business or a related field is required, and knowledge of workforce strategies is a plus. This position entails some travel and collaboration with various stakeholders.

Qualifications

• Proven experience in manpower or capacity planning in service delivery.
• Experience in a multi-country, matrixed organisation.
• Knowledge of workforce optimisation strategies and forecasting techniques.

Responsibilities

• Evaluate and enhance existing manpower capacity planning models.
• Forecast headcount requirements across product lines.
• Monitor workforce utilisation to identify efficiency gains.
• Develop dashboards and reporting tools for workforce visibility.

Skills

Analytical skills

Communication skills

Influencing skills

Collaboration skills

Education

Degree in Business, Operations, Engineering or related field

Advanced degree or certification in workforce planning

Tools

Capacity planning tools

Job description

A leading service provider is looking for a strategic leader in Bedford to enhance manpower capacity planning across the EMEA region. This role involves assessing existing models, forecasting headcount requirements, and optimising workforce utilisation. The ideal candidate has a background in capacity planning, strong analytical abilities, and excellent communication skills. A degree in Business or a related field is required, and knowledge of workforce strategies is a plus. This position entails some travel and collaboration with various stakeholders.