Electrical Shift Technician

PRS; City Of London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading technical services provider is seeking a Technician to join their team in Docklands. The successful candidate will oversee technical matters related to Control Systems and Plant Maintenance, ensuring safety and legislative compliance. Responsibilities include critical alarm response, team supervision, and collaboration with site management for service delivery. Candidates need a formal electrical apprenticeship and a strong background in building services.

Benefits

Training and development opportunities

Competitive salary

Qualifications

• Strong background in building services.
• Experience and training in cGxP environments.

Responsibilities

• Act as the primary technical liaison for clients and site staff.
• Supervise the operation, maintenance, and repair of critical environment systems.
• Respond to BMS & EMS alarms and take appropriate action.

Skills

Critical Alarm Response

Team Supervision

Service Delivery

Compliance

Education

Formal electrical apprenticeship

Job description

Role Purpose

We are recruiting a Technician to join the team based in Docklands. The successful candidate will be responsible for ensuring all technical matters related to Control Systems, Plant, and Equipment Maintenance on-site comply with Health, Safety, Environmental, and Legislative requirements.

Role Summary

• Critical Alarm Response: Act as the first responder to critical alarm notifications across campuses, liaising with and providing information to the Client Service Desk team.
• Team Supervision: Oversee the day-to-day operations of the maintenance team, ensuring the efficient delivery of hard services across data centres.
• Service Delivery: Ensure high-level service delivery and the timely completion of reactive tasks in line with customer SLAs.
• Collaboration: Work alongside the manager to support service delivery.
• Compliance: Adhere to all quality, health & safety, and environmental policies within the data centre.

Primary Objectives

• Technical Point of Contact: Serve as the primary technical liaison for clients and site staff, ensuring all planned and reactive maintenance is completed to client and legislative standards.
• Environmental Control: Monitor and maintain environmental controls within the building and specialist areas, ensuring compliance with required specifications and tolerances.
• Change Management: Apply change control protocols to documentation, software, and hardware, and develop methods for communicating changes to clients and internal teams.
• Alarm Management: Review and improve alarm management protocols.
• Emergency Operations: Collaborate with site and client management during emergency operations and procedures.
• Maintenance & Inspections: Perform equipment inspections, testing, planned maintenance, modifications, and fault-finding.
• Fault Diagnosis: Investigate, diagnose, and rectify faults on mechanical/electrical distribution systems, plant, and equipment.
• System Operation: Start up, operate, and shut down service plant, equipment, and systems when authorized.
• Compliance: Report to the Team Leader on operational, regulatory, and statutory compliance matters.
• Audits: Conduct technical and quality audits to ensure asset and operational compliance.
• Technical Support: Provide professional input during investigations, RCAs, and A3s.
• System Enhancements: Identify and recommend system improvements to enhance resilience and performance.

Main Duties

• Critical Environment Systems: Supervise the operation, maintenance, and repair of all critical environment systems, ensuring 100% uptime for critical power systems.
• Alarm Monitoring: Respond to BMS & EMS alarms for specific sites and take appropriate action.
• Infrastructure Oversight: Understand all works impacting the mechanical and electrical infrastructure or data hall operations.
• Procedures & Documentation: Develop and maintain site-specific procedures (EOPs, SOPs, MOPs), ensuring alignment with current client standards.
• Standby Support: Provide backup support for shift teams if required.
• Alarm Escalation: Make calculated judgments on alarm sequences and escalate according to the alarm management matrix.
• Vendor Coordination: Communicate effectively with vendors during callouts, ensuring clear updates until completion of works.
• System Updates: Update the Si Local Ticket System, follow up on BMS defects, and track issues through daily shift reports and CMMS open work orders.
• Remote Adjustments: Remotely reset units and adjust temperatures as requested.
• Energy Efficiency: Analyse PUE data, support energy efficiency initiatives, and ensure customer PUE targets are maintained.
• Battery & UPS Reporting: Produce weekly battery monitoring reports and real-time UPS discharge reports during EMEA UPS maintenance servicing.
• Management Reporting: Assist in preparing monthly management reports for the customer.
• System Monitoring: Monitor Mimic, BMS, and alarm systems.
• Permit to Work: Control the permit to work system, ensuring all live permits are clearly visible and compliant with site policies.
• Incident Management: Identify and mitigate potential risks by reviewing RAMS and access permits.
• Switching Schedules: Oversee and review switching schedules for planned and reactive maintenance, including external contractor activities.
• Logbook Maintenance: Maintain logbooks in accordance with System Control protocols.
• Team Collaboration: Work with the Technical Manager to align with shift teams and attend team briefings.
• BMS Calibration: Maintain optimal operational levels of all BMS controls and equipment, including sensor calibration.
• Training & Development: Support technician and apprentice training on BMS-related issues, including mock drills and scenario training.

Core Competencies

• Qualifications: Formal electrical apprenticeship.
• Experience: Strong background in building services.
• cGxP Expertise: Experience and training in cGxP environments