Electoral Services Officer

Borough of Lambeth; Greater London; Hybrid; GBP 42,000 - 45,000; Full time

Job summary

A local government authority in London is seeking an Electoral Services Officer to support electoral registration and manage electoral activities. The successful candidate will need excellent analytical and communication skills, as well as a proven track record in electoral services or similar roles. Offering a starting salary of £42,912, this role includes hybrid working opportunities, a strong focus on quality service delivery, and participation in various staff networks. Join a dynamic team dedicated to democratic engagement.

Benefits

Generous annual leave entitlement

Membership in the Local Government Pension Scheme

Employee Assistance Programme

Learning and Development opportunities

Qualifications

• Proven track record in electoral registration or suitable transferrable skills.
• Ability to deliver high quality work within strict deadlines.
• Understanding of best practices in service delivery and customer care.

Responsibilities

• Support strategic and operational electoral registration activities.
• Conduct elections and deliver service improvement programmes.
• Work flexibly, particularly at election times.

Skills

Analytical skills

Problem-solving skills

Communication skills

IT skills

Ability to work under pressure

Job description

Electoral Services Officer

SO2 : Starting salary 42912 pa rising in annual increments to 44235 per annum incl LW

12- month Fixed Term Contract or Secondment Opportunity

Hybrid working

About the Borough

Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength with more than 130 languages spoken making Lambeth the home of the Windrush generation, London’s largest LGBTQ community and a thriving Portuguese-speaking community.

With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives and world-renowned institutions such as St. Thomass Hospital, Lambeth offers an enriching and dynamic environment.

About the Role

Do you want to develop your knowledge, experience and skills in a dynamic and people-focused London electoral services team?

Lambeth is looking for a well-organised and experienced individual to support strategic and operational electoral registration activities, the conduct of elections and delivery of our ongoing service improvement programme.

You’ll need excellent analytical, operational and problem-solving skills to meet a range of daily challenges, including year-round electoral registration, the conduct of elections and referenda and continuous service improvement.

You’ll have a proven track record in electoral registration and elections or suitable transferrable skills and experience.

Additionally you must be able to work flexibly, particularly at election times when significant evening and weekend working is required.

About you

• The ability to deliver high quality work within strict deadlines.
• An ability to work well as part of a dynamic and professional team.
• Ability to use information technology and data to achieve excellent results.
• Knowledge / understanding of best practice and quality assurance in service delivery and customer care.
• Ability to work under pressure and meet changing requirements at peak times.

About us

Lambeth is a large, diverse and socially engaged inner London authority with over 230,000 registered electors. It includes vibrant districts such as Brixton, Clapham, Streatham and the South Bank.

Key service goals for 2025/26

• Completion of annual electoral canvass and statutory postal votes renewal exercise.
• Preparation for full council elections in May 2026.
• Rollout of new cloud-based elections management software (EMS).
• Maintaining readiness for elections and referenda at short notice.
• Completion of our integrated electoral data project.
• Building on outreach and engagement successes to encourage greater democratic participation.

As a member of our team you’ll have an opportunity to develop your career in an energetic setting with daily opportunities to learn and grow. We look forward to hearing from you!

This is a politically restricted post.

For detailed qualifications and requirements, please review the job description and person specification in the hyperlink below:

Job Description and Person Specification

Contact Information

If you would like to know more about this role please contact Lambeth’s Electoral Services Manager Chris John onor email for an informal discussion.

How to Apply

If you’re interested in this opportunity click on the apply button and complete an online supporting statement. Please clearly demonstrate how you meet the shortlist criteria marked with an A at shortlist stage.

We operate an anonymised application process so be sure to remove personal details when uploading your CV or personal statement.

Recruitment Timelines

Closing date for applications: 23:59 on Friday 26 September 2025.

Interview will be held week commencing 6 October 2025.

Benefits

We believe in rewarding our staff. When you join us you’ll gain access to a range of benefits including:

• Participation in our five staff networks: Black, Asian and Multi-Ethnic, LGBTQ, Disability, Young Professionals and Women’s.
• Generous annual leave entitlement starting from 27 days increasing to up to 35 days depending on length of service.
• Membership in the Local Government Pension Scheme.
• Hybrid Working.
• Employee Assistance Programme.
• Occupational Sick Pay based on length of service.
• Discounts at local restaurants.
• Discount at our Active Lambeth Gyms.
• Learning and Development opportunities including Apprenticeships.
• Cycle to Work Scheme.
• Secure Bike Storage facilities at our Town Hall and Civic Centre.
• Trade Union Membership.

At Lambeth we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations please click here.

We actively support applications from Lambeth Care Leavers.

Required Experience

No specific seniority level. Candidates should demonstrate relevant experience in electoral services.

Employment Type

Full-Time

Experience

Years of experience: unspecified (preferred).

Vacancy

1