EL/PL Claims Legal Advisor (Hybrid)

Minster Law; Kettlethorpe; Hybrid; GBP 23,000 - 25,000; Full time

Job summary

A leading law firm in the UK is seeking a Legal Advisor to manage incoming and outgoing calls for new claim enquiries related to EL/PL. This role involves providing initial legal advice, drafting claim notifications, and ensuring excellent client care for accident victims. The ideal candidate will thrive in a target-oriented environment and work with a task-based case management system. Flexible hybrid working options and a competitive salary of £23,000 - £25,000 per annum are offered.

Benefits

Annual discretionary bonus scheme

Hybrid working flexibility

25 days holiday, increasing with service

12 additional 'Time for Me' days

Commitment to employee development

Qualifications

• Previous experience in a legal environment is preferred.
• Capability to manage a high volume of claims effectively.
• Familiarity with Proclaim task management system is a plus.

Responsibilities

• Manage incoming calls as the first point of contact.
• Draft initial claim notifications and provide legal advice.
• Ensure claims are progressed optimally through effective case management.

Skills

Excellent communication skills

Task-based case management

Ability to assess liability

Customer service

Job description

A leading law firm in the UK is seeking a Legal Advisor to manage incoming and outgoing calls for new claim enquiries related to EL/PL. This role involves providing initial legal advice, drafting claim notifications, and ensuring excellent client care for accident victims. The ideal candidate will thrive in a target-oriented environment and work with a task-based case management system. Flexible hybrid working options and a competitive salary of £23,000 - £25,000 per annum are offered.