eHospital Application Analyst

Cambridge University Hospitals NHS Foundation Trust; Cambridge; On-site; GBP 60,000 - 80,000; Full time

Job summary

A prominent healthcare provider in the UK is looking for an Application Analyst to join the MyChart patient portal team. In this exciting role, you will develop and support the Epic electronic patient record system to improve clinical and patient services. The ideal candidate will have strong technical capabilities, enjoy problem-solving, and be willing to become qualified in Epic applications. The role includes benefits like flexible working arrangements and development opportunities.

Benefits

On-site leisure facilities

Reduced cost Stagecoach bus travel

Free Park and Ride bus

Subsidised parking

24/7 hot food at reduced cost

Colleague-only café with free tea and coffee

Flexible working arrangements

Qualifications

• Strong technical and analytical capabilities.
• Enjoy problem solving and understand the nature of modular work in complex organisations.
• Qualified in at least one Epic application (training provided).
• Basic assessment of literacy, logic and numerical skills.

Responsibilities

• Communicate regularly with patients and service managers, listening to their needs.
• Modify the Epic system using configuration tools to ensure the patient portal works effectively.
• Help to test the system to ensure it is safe and usable.
• Provide support to end-users through regular meetings and the IT Service Desk.

Skills

Technical capabilities

Analytical capabilities

Problem-solving

Communication skills

Education

Qualification in at least one Epic application

Job description

Application Analyst – MyChart Patient Portal

Cambridge University Hospitals is the first UK hospital to implement the Epic electronic patient record (EPR) system. An opportunity has arisen for an Application Analyst to join the MyChart patient portal team.

This is an exciting and challenging role at the heart of the transformation of clinical and patient services, providing high-quality care supported by a world class electronic patient record system.

Key responsibilities

• Communicate regularly with patients, clinicians and service managers, listening to and analysing their needs.
• Modify the Epic system using configuration tools to tailor the system to ensure the patient portal works effectively for patients and staff.
• Help to test the system thoroughly to ensure it is safe, usable, secure and robust.
• Provide support to end‑users through regular meetings and the IT Service Desk.

Qualifications and experience

• Strong technical and analytical capabilities.
• Enjoy problem solving and understand the nature of modular work in large and complex organisations.
• Qualified in at least one Epic application (training provided).
• Basic assessment of literacy, logic and numerical skills.

Training and Accreditation

You will be provided with training to achieve accreditation in the required Epic modules.

Eligibility

• Full‑time permanent vacancies are not available to individuals on a Student visa unless they have applied for a Graduate visa or a Skilled Worker visa.
• If you are on a Student visa, ensure you have applied for a Graduate visa before the anticipated start date of employment, or that the Trust has agreed to sponsor you as a Skilled Worker and you will complete your studies within 3 months of the anticipated start date.

Benefits

• Development opportunities and a wide range of benefits including on‑site leisure facilities, shopping concourse and day nurseries.
• Reduced cost Stagecoach bus travel to and from Cambridge University Hospital site.
• Free Park and Ride bus journeys between Babraham Road and Trumpington sites, and free journey to/from Cambridge train station.
• Subsidised parking on site for eligible staff.
• 24/7 hot food at a reduced cost for colleagues.
• Purpose‑created colleague‑only café with free tea and coffee.
• Flexible arrangements including part‑time working, job‑share, term‑time working and flexible start and finish times.

Application

Interviews are due to be held on 28 January 2026. The advert closes on midnight 18 January 2026.

We welcome applications from the Armed Forces and from all candidates irrespective of age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, pregnancy and maternity status or social economic background.

CUH is committed to promoting a diverse and inclusive community – a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve.

We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.