Education Penalty Notice Officer 5284379

Triumph Consultants Ltd; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A Government Services Firm is looking for an Education Penalty Notice Officer. This role involves coordinating the issuance of Education Penalty Notices and managing collections. Applicants should have knowledge of relevant legislation, experience with the Oracle Finance System, and excellent communication skills. The position is based in London and offers a competitive hourly rate. Immediate start is required for a contract duration of 3 months.

Qualifications

• Knowledge of legislation related to Education Act 1996.
• Previous experience with financial systems.
• Ability to manage challenging conversations.
• Excellent IT skills, especially in Microsoft Office.
• Meticulous record keeping.

Responsibilities

• Coordinate aspects of issuing Education Penalty Notices.
• Maintain accurate records on the Oracle Financial System.
• Support a team of Education Welfare Officers effectively.
• Manage queries from customers regarding Education Penalty Notices.

Skills

Knowledge of Education Act 1996

Experience with Oracle Finance System

Excellent communication skills

High workload management

Excellent IT skills

Tools

Oracle Finance System

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Education Penalty Notice Officer

Job Ref: Brent 5284379

Pay Rate: £19.46 per hour PAYE

Hours per week: 37 hours per week, Monday–Friday

Contract length: This opening assignment is for 3 months

Location and postcode: Wembley, London, HA9 0FJ

Office based only. Basic DBS requirement. Candidates must be available for immediate start.

In order to apply for this role you will ideally have knowledge of legislation relating to sections 7 and 444 of the Education Act 1996, the Education (Penalty Notices) (England) Regulations 2007, EWS Non-School Attendance Education Penalty Notices Local Code of Conduct, and the EWS Prosecution Policy. Previous experience and ability in the use of the Oracle Finance System is essential, experience with another financial system may be considered.

The role:

We are seeking an Education Penalty Notice Officer, to work closely with the Education Welfare Officer and coordinate all aspects of issuing Education Penalty Notices (EPN) and collection of fines on behalf of the Education Welfare Service.

Key accountabilities:

• Review the current processes and systems to ensure these are streamlined in order to provide a more efficient and effective response
• Maintain computerised and manual records of all EPN transactions ensuring compliance with the requirements of the Data Protection Act and Brent financial regulations and produce reports on these
• Maintain accurate records on the Oracle Financial System and regularly communicate and lead on meetings with Financial Service Centre in order to ensure the smooth running of payments and a positive customer experience
• Take a leading role in supporting a team of Education Welfare Officers (EWO) to effectively issue EPNs and have an in-depth knowledge of statutory guidance
• Responsible for managing queries from customers and schools regarding the issuing of Education Penalty Notices and collection of fines
• Contribute to the delivery of the Council’s corporate priorities and objectives.

Key requirements:

• Knowledge of legislation relating to sections 7 and 444 of the Education Act 1996, the Education (Penalty Notices) (England) Regulations 2007, EWS Non-School Attendance Education Penalty Notices Local Code of Conduct, and the EWS Prosecution Policy.
• Previous experience and ability in the use of the Oracle Finance System is essential, experience with another financial system may be considered.
• Able to manage challenging conversations in a professional manner
• Can balance commitments and prioritise work to ensure that deadlines are met.
• Can follow service processes, procedures and guidelines
• Can prioritise and manage a high work load effectively.
• Excellent communication and presentation skills.
• Excellent IT skills especially Outlook, Word and Excel.
• High level of motivation with a focus on impact and outcomes.
• Meticulous level of record keeping.

How to Apply

• Quote the Job Title and Reference Number in your application
• Submit your CV in Word format
• Applications are reviewed on a rolling basis—early submission is recommended.

We will also add your details to our mail out lists. Please note you may receive details of roles outside of your immediate vicinity, as many candidates are able to relocate temporarily for work. Please disregard any such emails that are not of interest and let us know if you would rather not receive such mailouts and/or if you wish us to delete your details and prefer to apply direct to our advertised roles. If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us.

Qualification details and any other experience/skills relevant to the role to help support your application should be clearly shown in your CV.