Education IT Service Delivery Leader

We Manage Jobs(WMJobs); Shrewsbury; On-site; GBP 40,000 - 60,000; Full time

Job summary

An educational trust in the UK is seeking an experienced IT Service Delivery Manager to lead digital transformation initiatives and ensure exceptional technology support across academies. The ideal candidate will have proven leadership experience in IT service delivery, excellent customer service skills, and a commitment to safeguarding and equality. Join us to make a difference in young people's lives and futures while working in a culture that values collaboration and professional development.

Qualifications

• Proven experience leading IT service delivery and teams.
• Excellent customer service and technical knowledge, especially Microsoft 365.
• A proactive, can-do attitude and a passion for learning and growth.
• Commitment to safeguarding, equality, and the Trust’s values.

Responsibilities

• Lead a motivated team committed to continuous improvement.
• Deliver a customer-focused helpdesk and manage technical operations.
• Drive digital transformation and inspire your team.

Skills

IT service delivery leadership

Customer service excellence

Technical knowledge of Microsoft 365

Proactive attitude

Job description

An educational trust in the UK is seeking an experienced IT Service Delivery Manager to lead digital transformation initiatives and ensure exceptional technology support across academies. The ideal candidate will have proven leadership experience in IT service delivery, excellent customer service skills, and a commitment to safeguarding and equality. Join us to make a difference in young people's lives and futures while working in a culture that values collaboration and professional development.