Education Advice Caseworker – Student Support

Office Angels; England; On-site; GBP 23,000 - 28,000; Full time

Job summary

A leading recruitment agency in the United Kingdom is seeking an Advice Caseworker in the Education Sector to provide essential support to students. This full-time position involves offering advice via multiple communication channels and maintaining case records. The ideal candidate will possess excellent communication skills and experience in advice work. Competitive salary and additional benefits are offered.

Benefits

Competitive salary up to £28k DOE

28 days holiday + bank holidays

Healthcare plan + 24-hour access to a GP

Enhanced maternity + paternity leave

Discounted onsite gym access

Qualifications

• Strong professionalism and discretion are required.
• Ability to manage a varied caseload and meet deadlines is essential.
• Knowledge of Advice Quality Standards and relevant legislation is preferred.

Responsibilities

• Providing advice through email, phone, and face-to-face meetings.
• Maintaining accurate case records.
• Collaborating with teams to deliver awareness campaigns.

Skills

Excellent communication skills

Ability to stay calm and empathetic

Experience in advice

Strong attention to detail

Job description

A leading recruitment agency in the United Kingdom is seeking an Advice Caseworker in the Education Sector to provide essential support to students. This full-time position involves offering advice via multiple communication channels and maintaining case records. The ideal candidate will possess excellent communication skills and experience in advice work. Competitive salary and additional benefits are offered.