Editorial Operations Manager

Informa Group Plc.; England; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading academic publishing company seeks an Editorial Operations Manager to enhance peer review workflows and improve satisfaction for Authors and Editors. The successful candidate will lead global teams, implement best practices for content management, and drive process improvements in editorial operations. Key responsibilities include stakeholder engagement, quality assurance, and leveraging data analytics for operational efficiency. This full-time role offers a hybrid working model, promoting a strong work/life balance with comprehensive benefits.

Benefits

Excellent work/life balance

Hybrid working

25 days annual leave + birthday day off

Company-funded medical insurance

Employee assistance programme

Pension scheme

Qualifications

• In-depth knowledge of academic publishing processes is required.
• Excellent communication skills for stakeholder interactions are essential.
• Significant experience in project management, ideally in journal publishing.

Responsibilities

• Lead and develop high-performing global teams.
• Enhance content flow processes and operational efficiency.
• Maintain scientific integrity and quality assurance standards.
• Foster strong partnerships to drive service improvements.

Skills

Data analysis

Project management

Communication

Team leadership

Process improvement

Education

Relevant degree or equivalent experience

Tools

Power BI

Microsoft Office

Job description

Position Overview

The Editorial Operations Manager (EOM) role focuses on optimizing peer review workflows and enhancing Author and Editor satisfaction through data-driven approaches and best practices.

Working collaboratively with other EOMs, this position is responsible for ensuring smooth transitions of new society titles to T&F and for collaborating with key Editors and Societies to gather feedback on processes and ways of working. Our Editorial Operations Managers design and implement process improvements across all submission-to-dissemination tasks while empowering their team to communicate with relevant internal and external colleagues, address bottlenecks, and resolve issues to facilitate seamless integration and onward processing.

Overall the role aims to improve services for Authors, Editors, and Reviewers while deploying processes and policies to meet KPIs and financial targets. With support from the Director of Editorial Operations, the EOM cultivates a culture of continuous improvement, swiftly identifying and addressing workflow obstacles.

This position emphasizes sharing best practices and implementing rapid improvements to streamline editorial operations services for Editors, Authors, and Editorial Colleagues and maintain high-quality standards throughout the publication process.

Closing date: 5th December 2025.

Responsibilities

• Team Leadership and Development: Manage, motivate, and develop high-performing teams across global locations, ensuring effective recruitment, performance management, and training.
• Continuous Improvement Strategic Planning and Process Optimization: Continuously develop and implement comprehensive strategies to enhance content flow processes and operational efficiency across diverse journal portfolios.
• Optimize peer review workflows: Implement best practices and utilize data-driven approaches to eliminate unnecessary processes and streamline Editors and Authors experience within the framework of editorial standards.
• Quality Assurance and Ethical Standards: Maintain high standards of scientific integrity and liaise with Publishing Ethics and Integrity to develop policies, procedures, and monitoring processes to prevent misconduct and ensure compliance with industry best practices.
• Stakeholder Engagement and Relationship Management: Foster strong partnerships with internal teams, external vendors, and key stakeholders to drive service improvements and revenue growth.
• Contribute to continuous improvement of the Researcher Services Journal Optimisation: Oversee the implementation and optimisation of manuscript management systems and processes in collaboration with the PRS Solutions team to ensure optimal support for editors, authors, and reviewers.
• Technology Integration and Innovation: Steer the deployment of automation tools and use of data analytics platforms to assess efficacy and deploy standardised operations with focus on end-to-end (submission to dissemination) scalability.

Qualifications

• In-depth knowledge of best practice administration and management of academic content submitted to online submission platforms, preferably in journal academic publishing.
• Ability to use Power BI and be proficient with Microsoft Office packages; advanced Excel skills are an advantage.
• Excellent communication skills with the ability to tailor style while presenting data and ideas, essential for communicating with stakeholders and translating data into meaningful insight.
• Significant project management experience, including monitoring performance and building effective teams within an open access journal publishing environment.
• A clear understanding of process improvement principles would be a distinct advantage as delivery of increased capacity with minimal impact on headcount is a standing objective.
• Ability to create and analyse reports with complex data sets.
• Demonstrable analytical skills for model‑creating and visualising complex data sets.
• Understanding of process improvement principles would be a distinct advantage as delivery of increased capacity with minimal impact on headcount is a standing objective.

Additional Information

The successful candidate will be able to utilise our balanced working model. We ask that candidates live within a commutable distance of the Milton Park (OX14 4RN) office to ensure they can attend the office 3 days per week.

You must have the right to live and work in the United Kingdom.

Benefits

• An excellent work/life balance with a fantastic flexible working culture.
• Hybrid working with 2 days per week worked from home.
• 25 days annual leave per year plus a day off for your birthday.
• 3 additional discretionary days off during the holiday season at the end of the year.
• 4 paid volunteering days each year.
• Company‑funded single‑cover private medical insurance.
• Employee assistance programme offering 24 / 7 well‑being support.
• Share Match Plan that matches every share purchased with two free shares.
• Pension scheme.
• Life assurance plus optical and medical care.

Training and Professional Development

We’re passionate about ensuring you have all the tools and resources to reach your short‑ and long‑term career goals. We’ll support you through a bespoke Taylor & Francis Development Plan, providing the resources, tools, support, and coaching needed to grow.

Interview Process

After applying, you may be contacted for an initial screening conversation or asked to complete a short video interview. Next comes a competency‑based interview either virtually or in person, followed by a final 2nd‑stage interview before an offer is extended.

Accommodations and Equality Statement

If you have a disability or face another barrier and would like to request an adjustment to assist your participation in the hiring process or in the advertised position, please let us know. Your request will be reviewed and considered in the strictest confidence.

We are proud to be an Equal Opportunity Employer. We value diversity and foster an inclusive environment where all colleagues can succeed. We do not discriminate on the basis of race, colour, ancestry, national origin, religion, disability, gender identity, sexual orientation, age, or any other protected characteristic under local law.

Employment Details

Full‑time

Vacancy: 1

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