Edge Cloud Engineer & Customer Success Advocate

Fastly, Inc.; City of Westminster; On-site; GBP 80,000 - 100,000; Full time

Job summary

A cloud computing company in the United Kingdom seeks a Fastly Cloud Engineer to optimize customer product delivery using their platform. You will drive customer relationships, implement Fastly products, and recommend improvements while demonstrating technical ownership. Applicants should have over 5 years in related technical roles and strong communication skills. This position offers the opportunity to work with major technologies and a diverse team, along with great benefits.

Benefits

Comprehensive benefits package

Diversity and inclusion initiatives

Supportive work environment

Qualifications

• 5+ years experience in a related technical role.
• Hands-on role for addressing customer issues.
• Understanding of networking principles.
• Understanding of HTTP/s, TCP, and DNS.
• Experience with cloud-based architecture.

Responsibilities

• Act as the technical architect for customers.
• Develop relationships to understand customer needs.
• Post-sales implementation of Fastly products.
• Recommend improvements to customer implementations.
• Participate in scheduled customer meetings.

Skills

Sales Engineering

Customer‑facing DevOps Engineering

Technical Account Management

Solutions Architecture

Interpersonal Skills

Communication Skills

Networking Knowledge

Scripting Languages

Cloud Services (AWS, Azure, GCP)

Tools

Linux

Python

Sed

Awk

Perl

JSON

Ruby

Go

Node.js

Varnish

Job description

A cloud computing company in the United Kingdom seeks a Fastly Cloud Engineer to optimize customer product delivery using their platform. You will drive customer relationships, implement Fastly products, and recommend improvements while demonstrating technical ownership. Applicants should have over 5 years in related technical roles and strong communication skills. This position offers the opportunity to work with major technologies and a diverse team, along with great benefits.