Ecommerce Fulfilment and Stock Assistant

Mary Wyatt London; Greater London; On-site; GBP 60,000 - 80,000; Part time

Job summary

A growing lifestyle fashion brand in Greater London seeks a reliable individual for order fulfillment and stock organization. You will handle picking and packing of orders, manage stock deliveries, and maintain warehouse organization. Ideal candidates are detail-oriented, proactive, and able to work in a small team. Experience in similar roles is preferred but not essential. Flexible hours are available to accommodate personal schedules. Join our team to contribute to our dynamic work environment.

Qualifications

• Some relevant experience in a similar role or environment.
• Comfortable handling heavy stock deliveries (5–25kg).
• Proactive and calm, with a strong sense of initiative.

Responsibilities

• Pick and pack customer and influencer orders accurately.
• Organise and shelve checked stock in the warehouse.
• Assist with processing customer returns and exchanges.

Skills

Attention to detail

Organisational skills

Interpersonal skills

Proactive attitude

Job description

Mary Wyatt is a growing brand with roots deeply set in lifestyle-led fashion and alternative culture. We are looking for a highly organised, trustworthy and reliable person to join our small team to assist with e-commerce order fulfilment and stock organisation in Finsbury Park, London.

As a small company, we value a strong work ethic and the willingness to get stuck in wherever necessary, so it’s crucial that you’re adaptable and can think on your feet.

Key Responsibilities

Order Fulfilment:

• Pick and pack customer and influencer orders accurately and efficiently
• Prepare parcels for collection by our delivery partners Royal Mail and FedEx
• Assist with processing customer returns and exchanges
• Assist with picking and packing wholesale orders and preparing them for dispatch

Stock Assistance

• Unpack and check incoming deliveries against the packing list, flagging any discrepancies to a manager
• Organise and shelve checked stock in the warehouse
• Re‑process and re‑shelve returned stock
• Assist with accurate stocktakes
• Help with preparing stock for events
• The right person will have the oppurtunity to assist at events
• Support with general warehouse organisation and ensuring workspace is tidy at all times

Requirements

• Some relevant experience in a similar role/environment
• Comfortable handling heavy stock deliveries and moving large boxes weighing approximately 5–25kg
• Strong attention to detail and impeccable organisational skills
• A proactive, hands‑on attitude and willingness to get stuck into a task
• Ability to follow instructions and work independently or as part of a small team
• Numerically competent as this role includes counting stock precisely
• Strong attention to detail and meticulously accurate
• Able to work efficiently without compromising accuracy
• Trustworthy, reliable, and punctual
• Self‑motivated and comfortable working independently
• Capable of managing own time efficiently
• Strong interpersonal skills and the ability to communicate well within a small team
• Proactive and calm, with a strong sense of initiative
• Some flexibility with schedule, hours can be flexible between full and part time (Mon‑Fri 10‑6pm) depending on your schedule/the needs of the business

Beneficial

• Experience using a stock barcoding system is desirable, however training will be provided
• Experience with online customer service emails