Ecommerce Executive

Whitbread; Houghton Regis; On-site; GBP 35,000 - 40,000; Full time

Job summary

A leading hospitality company in the UK is looking for an Ecommerce Executive to support the Ecommerce Manager with commercial performance and digital experience. The role involves monitoring performance, analyzing trends, and enhancing the customer journey. Candidates should have prior Ecommerce experience and strong analytical skills. This is a full-time, permanent position with a salary range of £35,000 - £40,000.

Qualifications

• Previous experience in an Ecommerce position or similar.
• Proven experience supporting commercial performance and product launches.
• Strong analytical skills, especially in interpreting e-commerce data and performance metrics.

Responsibilities

• Support the Ecommerce Manager and take ownership of various projects.
• Monitor KPIs, analyze trends, and report findings.
• Identify customer journey friction points and suggest improvements.

Skills

Ecommerce experience

Analytical skills

Communication skills

Job description

Overview

Here at Whitbread, we are seeking an Ecommerce Executive to join our commercial team. In this role, you’ll support the Ecommerce Manager in delivering commercial performance, personalisation, optimisation, and experimentation across a key digital domain. You will also be able to support executing day-to-day activities that drive revenue, conversion, and customer value, ensuring that our customers have the best digital experience.

Role Information

• Role: Ecommerce Executive
• Salary: £35,000 - £40,000 (dependent on skills and experience)
• Contract Type: Full time, Permanent
• Location: Holborn

Responsibilities

• Provide a support role to the Ecommerce Manager and be given responsibility for a set of projects and priorities defined and agreed with the Ecommerce Manager. Monitor key performance indicators, analyse trends, and report findings to the Ecommerce Manager and relevant stakeholders.
• Help ensure tagging, tracking, and analytics are implemented correctly, and contribute to the measurement and reporting of domain performance.
• Identify friction points in the customer journey and make recommendations to improve the process for customers, as well as assist the Ecommerce Manager with new product launches.

What you’ll need

• Previous experience in an Ecommerce position or similar
• Proven experience supporting commercial performance and product launches
• Strong analytical skills, especially in interpreting e‑commerce data and performance metrics.
• Understanding of e‑commerce, personalisation, optimisation, and experimentation principles.
• Strong communication skills and stakeholder management skills

Ready to make an impact?

Apply now and help us shape the future of digital marketing at Premier Inn.