Ecommerce Coordinator

The Walt Disney Company (France); Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading international entertainment company is seeking an individual to manage day-to-day production schedules and site content for their e-commerce initiatives. The ideal candidate will have demonstrable experience in retail e-commerce, knowledge of site management, and possess excellent attention to detail. Responsibilities include setting up promotions, optimizing product pages, and ensuring all content is accurate. The position requires flexibility, with a hybrid working model of 4 office days and 1 remote day per week.

Qualifications

• Experience in a similar role in an e-commerce environment.
• Knowledge of user experience and web analytics is a plus.
• Strong accuracy and attention to detail.

Responsibilities

• Manage day-to-day production schedules and content.
• Set up and test promotions and campaigns.
• Optimize product pages and site navigation.
• Implement online merchandising strategies.
• Ensure timely product launches and promotional activities.

Skills

E-commerce retail experience

Understanding of e-commerce trading

Content management experience

Excellent planning skills

Strong communication skills

Proficiency in MS Office and Excel

Attention to detail

Tools

Demandware

Salesforce

JIRA

Confluence

Salesforce Commerce Cloud

Adobe software

Job description

About the Role & Team

Implement the day-to-day production schedules, including content and campaign scheduling. Set-up and test site promotions. Act as first line support for the website and ensure that all site content and product information is accurate and live on schedule.

This role will require you to be working 4 days a week in our office and 1 day from home.

What You Will Do

• Configure site modules, and schedule content, ensuring accuracy at every step.
• Set up and test promotions and campaigns as directed by merchandising and marketing teams.
• Ensure all site content, including SEO and Meta data is accurate.
• Ensure product pages are optimised, reviewing product and category redirects.
• Ensure search on website is reviewed, and null and popular searches are optimised.
• Review navigation and make changes based on optimising in market.
• Implement online merchandising strategies to maximise sales.
• Ensure product launches and promotional activity is live at the correct time with all inclusions and exclusions correctly implemented as instructed by merchandising.
• Ensure all content on the site is tagged correctly for analytics purposes.
• Coordinate assets and product launch information to ensure launches are tested and hit set deadlines.

Required Qualifications & Skills

• Demonstrable experience within a similar role in an e-commerce retail environment.
• Understanding of e-commerce trading and best practice.
• Understanding of user experience, web usability and web analytics, advantageous.
• Content management experience using either Demandware or Salesforce.
• Excellent planning and prioritisation skills.
• Articulate and effective communicator.
• Computer literature with skills using MS Office and Excel, essential; proficiency using JIRA/Confluence/Salesforce Commerce Cloud/Adobe software, advantageous.
• Excellent accuracy and attention to detail.
• A commercial focus.
• Cultural sensitivity.

Additional Information

• Flexibility for occasional travel may be required.
• Contribution to ad-hoc projects as the business requires.
• Flexible hours may be required to meet business needs.

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

We will ensure that individuals with disabilities are provided the necessary accommodations to participate in the job application or interview process, to perform essential job functions, and to receive all benefits of employment. Please contact us to request accommodation.