Ecommerce Coordinator

The Walt Disney Company; Greater London; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A global entertainment company is looking for a candidate to manage the day-to-day production schedules and execute online merchandising strategies. The ideal applicant should have experience in an e-commerce retail environment, strong content management skills, and excellent attention to detail. Additionally, proficiency in tools like Salesforce and MS Office is necessary. This role requires working mainly on-site with some remote flexibility.

Qualifications

• Experience in a similar e-commerce role is essential.
• Understanding of user experience and best practices is advantageous.
• Excellent accuracy and attention to detail are required.

Responsibilities

• Manage site content and campaign schedules.
• Coordinate product launches and ensure accuracy.
• Implement merchandising strategies to maximize sales.

Skills

E-commerce experience

Content management

Web analytics understanding

Planning and prioritization skills

Effective communication

MS Office and Excel proficiency

Detail-oriented

Tools

Salesforce Commerce Cloud

JIRA

Confluence

Adobe software

Job description

About The Role & Team

Implement the day-to-day production schedules, including content and campaign scheduling. Set-up and test site promotions. Act as first line support for the website and ensure that all site content and product information is accurate and live on schedule

This role will require you to be working 4 days a week in our office and 1 day from home.

What You Will Do

• Configure site modules, and schedule content, ensuring accuracy at every step
• Set up and test promotions and campaigns as directed by merchandising and marketing teams
• Ensure all site content, including SEO and Meta data is accurate
• Ensure product pages are optimised, reviewing product and category redirects
• Ensure search on website is reviewed, and null and popular searches are optimised
• Review navigation and make changes based on optimising in market
• Implement online merchandising strategies to maximise sales
• Ensure product launches and promotional activity is live at the correct time with all inclusions and exclusions correctly implemented as instructed by merchandising
• Ensure all content on the site is tagged correctly for analytics purposes
• Coordinate assets and product launch information to ensure launches are tested and hit set deadlines

Required Qualifications & Skills

• Demonstrable experience within a similar role in an e-commerce retail environment
• Understanding of e-commerce trading and best practice
• Understanding of user experience, web usability and web analytics, advantageous
• Content management experience using either Demandware or Salesforce
• Excellent planning and prioritisation skills
• Articulate and effective communicator
• Computer literacy with skills using MS Office and Excel, essential; proficiency using JIRA/Confluence/Salesforce Commerce Cloud/Adobe software, advantageous
• Excellent accuracy and attention to detail
• A commercial focus
• Cultural sensitivity

Additional Information

• Flexibility for occasional travel may be required
• Contribution to ad-hoc projects as the business requires
• Flexible hours may be required to meet business needs

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

We will ensure that individuals with disabilities are provided the necessary accommodations to participate in the job application or interview process, to perform essential job functions, and to receive all benefits of employment. Please contact us to request accommodation.