IT Support Technician

Digital Waffle; Omagh; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading managed IT and cybersecurity services provider is seeking a skilled Support Technician in Omagh. This role offers hybrid working, end-of-year bonuses, and opportunities for professional development. Join a dynamic team committed to employee growth and client satisfaction.

Benefits

End-of-Year Bonuses

Training & Certification Support

Mileage Reimbursement

Health Coverage

Birthday Leave

Death-in-Service Cover

Qualifications

• 3+ years of experience in IT support or systems administration.
• Strong knowledge of Windows environments, networking, virtualization, and cloud platforms.

Responsibilities

• Installing and configuring hardware/software on-site and remotely.
• Supporting and troubleshooting Windows servers and desktops.
• Delivering first-class customer support both remotely and face-to-face.

Skills

Communication

Customer Service

Tools

Microsoft 365

Azure

Intune

SharePoint

Hyper-V

VMware

Job description

Location: Omagh (hybrid working available)

The Role

A leading managed IT and cybersecurity services provider is seeking a skilled and motivated Support Technician to join their dynamic technical team. This is a fantastic opportunity for someone with hands-on IT experience who’s looking to grow their career in a supportive, forward-thinking environment.

• End-of-Year Bonuses – Company-wide and performance-based.
• Training & Certification Support – Stay ahead of industry trends.
• Mileage Reimbursement – 33p per mile for travel.
• Health Coverage – Access to a health plan.
• Hybrid working options, with flexibility when needed.
• Company-wide rewards scheme and generous annual bonus structure.
• Additional perks including birthday leave, health insurance, and death-in-service cover.
• Join a company that truly invests in your development — training provided and encouraged.

Key Responsibilities:

• Installing and configuring hardware/software on-site and remotely for a diverse client base.
• Supporting and troubleshooting Windows servers (2016/2019/2022), desktops (Windows 10/11), and virtual environments (Hyper-V, VMware).
• Deploying and managing Microsoft 365, Azure, Intune, SharePoint, and other cloud services.
• Implementing and supporting cutting-edge cybersecurity tools and network security systems.
• Delivering first-class customer support both remotely and face-to-face.
• Contributing to project planning, design, and technical documentation.

Key Requirements:

• 3+ years of experience in IT support or systems administration.
• Strong knowledge of Windows environments, networking, virtualization, and cloud platforms.
• Proven ability to install, configure, and troubleshoot cybersecurity products.
• Excellent communication and customer service skills.
• Full driving license with access to a vehicle (mileage reimbursed for site visits).

This is your chance to be part of a growing team with a strong reputation and a genuine commitment to its people and clients.

Interested in learning more or ready to apply?

Apply directly or send your CV to [e-mail]

Send me alerts about jobs like this.

Please enter your email address to continue setting up an email alert for similar jobs to this one. By entering your email address and clicking apply you will sign up to Jobs4 and agree to our terms and conditions .