Sales Assistant

Fred Perry; Nottingham; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a dynamic and stylish retail environment with a brand that has a rich heritage. As a valued team member, you'll engage with customers, ensuring they have an exceptional shopping experience while representing a brand that stands for quality and individuality. Your role will be pivotal in creating a welcoming atmosphere, supporting the Store Manager, and contributing to a culture of teamwork and positivity. With a focus on customer service and brand representation, this position offers the chance to be part of a global community that values creativity and innovation. If you're ready to embrace a vibrant work culture and make a difference, this opportunity is for you.

Benefits

Annual performance-related bonus

Generous pension scheme with 8.5% company contribution

Enhanced maternity and paternity packages

Life insurance

Season ticket loan

25 days annual leave plus Bank Holidays

Regular opportunities to attend gigs / events

Qualifications

• Positive and enthusiastic approach to the Fred Perry Brand.
• Organized and proactive in maintaining store standards.

Responsibilities

• Greet customers promptly and courteously as they enter the store.
• Maintain a customer-friendly retail environment.

Skills

Customer Service

Communication Skills

Organizational Skills

Teamwork

Job description

Triple Wimbledon champion Fred Perry founded his brand in 1952. He was the son of a cotton spinner, who played and fought his way through, always with style – and despite the establishment. Today, Fred Perry is a global community of over 370 employees, all inspired by the Laurel Wreath and what it represents.

KEY RESPONSIBILITIES:

1. Greet all customers promptly and courteously as they enter the store
2. Aim to maintain and create customers not just sales, by representing the employer brand
3. Support the Store Manager by advising of customer comments and feedback
4. Create a retail environment that is innovative, unique and customer friendly
5. Adhere to the health & safety policy and security procedures, to help prevent theft as detailed in the Fred Perry loss prevention handbook
6. Be proactive in Loss Prevention by keeping the stockroom well organized and maintaining proper procedures
7. Check stock daily to ensure that all products are adequately stocked, ticketed, sized and available for customers
8. Discover the specific needs of each person that enters the store by using open questions and developing your product knowledge
9. Understand the returns policy and how it can be used as a positive selling tool
10. Be proactive in your ongoing education regarding the company, weekly reports, products, and local retail business
11. Always provide a friendly telephone manner
12. Maintain a positive and cheerful attitude and cooperate with teamwork

THE PERSON:

1. Positive, enthusiastic approach to the Fred Perry Brand
2. Organised

BENEFITS:

1. Annual performance-related bonus
2. Generous pension scheme with 8.5% company contribution
3. Enhanced maternity and paternity packages
4. Life insurance
5. Season ticket loan
6. 25 days annual leave plus Bank Holidays
7. Regular opportunities to attend gigs / events

We actively welcome applications from people of all different backgrounds. Your CV will be submitted to hiring managers with all personal details hidden to ensure anonymity.

About the company

The brand founded by triple Wimbledon champion Fred Perry in 1952 and adopted by generations of British subcultures ever since. The Laurel Wreath is always worn as a badge of honour.