E-commerce Customer Support Specialist

Adecco; Marlow; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading recruitment agency is seeking an E-commerce Customer Services Agent in Marlow. The successful candidate will manage customer inquiries and orders, handle complaints, and collaborate with stakeholders. An ideal candidate has strong customer service experience, especially in B2C. The position offers competitive benefits including private medical insurance, holiday allowance, and a gym allowance, with a full-time schedule from Monday to Friday.

Benefits

Private medical insurance

Holiday allowance

Gym allowance

Qualifications

• Proven experience in customer service, particularly in B2C.
• Strong communication and interpersonal skills.
• Enthusiastic approach to customer inquiries.

Responsibilities

• Managing customer inquiries and orders.
• Handling complaints and responses.
• Collaborating with various stakeholders.

Skills

Customer service experience

B2C knowledge

Communication skills

Job description

A leading recruitment agency based in Marlow is seeking an E-commerce Customer Services Agent to provide outstanding service. The ideal candidate will have proven experience in customer service, particularly in B2C. Responsibilities include managing customer inquiries and orders, handling complaints, and collaborating with various stakeholders. The role offers competitive benefits such as private medical insurance, holiday allowance, and a gym allowance, with a full-time work schedule from Monday to Friday. The employer values a passionate and enthusiastic approach to customer service.