Dynamics 365 CE / CRM Business Analyst

Nigel Frank International; City Of London; Hybrid; GBP 50,000 - 60,000; Full time

Job summary

A leading recruitment firm is seeking a Dynamics CRM/365 CE Business Analyst to join an established charitable organization. This role involves analyzing requirements, supporting business processes, and ensuring project delivery. Candidates should have a proven track record in Microsoft Dynamics implementations and strong business process analysis skills. The position offers a competitive salary up to £60,000 and a hybrid working model, allowing flexibility between home and on-site work in Central London.

Benefits

Competitive salary

Comprehensive benefits package

Interesting project opportunities

Stable company environment

Qualifications

• Proven track record implementing Microsoft Dynamics CRM or Dynamics 365 CE.
• Strong business process analysis and functional documentation skills.
• Experience in manufacturing or supply chain business processes.

Responsibilities

• Analyse requirements and map processes.
• Test new features and train new users.
• Support business processes and suggest improvements.
• Coordinate project requirements with stakeholders.

Skills

Experience implementing Dynamics 365 CE

Business process analysis skills

Requirement gathering skills

Stakeholder management

Communication skills

Job description

Dynamics CRM/ 365 CE Business Analyst

Job Description

I am actively seeking an experienced Functional Business Analyst, with experience implementing and improving Dynamics 365 CE/ Dynamics CRM, for an exciting new role with an establlshed charitable organisation. My client is in the process of implementing, rolling out and maximising their Dynamics 365 CE environment, and require a BA to join the team in ensuring successful project delivery, as well as providing assistance in concurrent integration projects.

This role offers a hybrid working model - a blend of home working alongside 2-3 days on-site requirement in modern Central London offices.

Role & Responsibilities

• Involvement in analysing requirements, mapping processes, and developing functional design documentation
• Testing new features, rolling out the install and config as well as training new users
• Supporting my clients business processes and analysing ways of improvement
• Coordinating with stakeholders on project requirements/ milestones

Skills & Qualifications

• A proven track record implementing Microsoft Dynamics CRM or Dynamics 365 Customer Engagement (CE)
• Strong business process analysis, requirement gathering, functional documentation skills
• Diverse modular exposure within CRM - ideally including Sales and Customer Service
• Manufacturing or supply chain industry/ business process understanding (preferable)
• End to end functional implementation cycle skills, from analysis through to go-live
• Confident communication skills, written and verbal - solid stakeholder management ability

Benefits

• Competitive base salary up to 60,000
• Comprehensive company benefits package
• Interesting D365 CE implementation/ roll out project
• Work within a like minded team, stable company environment

To discuss this exciting opportunity in more detail within the Dynamics 365 market, please contact Nick Butter by phone on (phone number removed) or send your current CV to (url removed).

Nigel Frank International is the global leading Microsoft Dynamics Recruitment firm, providing the most Dynamics 365 opportunities within the global market. Dealing with both Microsoft Gold Partners and End Users, our specific Microsoft Dynamics 365 team specialise in the highest amount of exclusive live roles within the UK market, enabling us to match your requirements with a broad range of exciting opportunities. Our client relationships have been built up through our extensive knowledge and experience within the industry, with clients using our service time and again for the best experience within the Dynamics 365 market.

I am interested in speaking to any Dynamics candidate who is seeking their next career move, and can ensure complete confidentiality in the process. To talk further about exclusive live opportunities in the UK Dynamics market, please contact me ASAP.

(phone number removed) or via email (url removed)