Dynamic Property Manager – Tenant & Landlord Liaison

CONNELLS GROUP; Bristol; On-site; GBP 24,000 - 25,000; Full time

Job summary

A leading property services group in Bristol is seeking a Customer Service Advisor to manage a portfolio of properties. The ideal candidate should possess strong communication and relationship management skills, ensuring high-quality customer service throughout the tenancy process. Responsibilities include coordinating repairs, liaising with landlords and tenants, and ensuring KPIs are met. Full training is provided in lettings legislation and property management.

Qualifications

• Energetic and enthusiastic with a background in property or a willingness to learn.
• Proven ability to provide first-class customer service.
• Competent knowledge of lettings legislation and landlord contracts.

Responsibilities

• Manage a portfolio of properties, providing support to landlords and tenants.
• Coordinate urgent and routine repairs and maintenance.
• Liaise with contractors and keep customers updated on repairs.

Skills

Communication skills

Relationship management

Customer service

Knowledge of lettings legislation

Job description

A leading property services group in Bristol is seeking a Customer Service Advisor to manage a portfolio of properties. The ideal candidate should possess strong communication and relationship management skills, ensuring high-quality customer service throughout the tenancy process. Responsibilities include coordinating repairs, liaising with landlords and tenants, and ensuring KPIs are met. Full training is provided in lettings legislation and property management.