Dynamic POCT Admin & Coordination (Band 3)

University Hospitals Birmingham NHS Foundation Trust; Birmingham; Hybrid; GBP 23,000 - 27,000; Full time

Job summary

A leading healthcare provider in Birmingham seeks a full-time Band 3 Administrator to join the Point of Care Testing team. You will handle administrative responsibilities, coordinate appointments, and support patient care. Applicants should possess strong IT skills, proficiency in Microsoft Office, and experience in customer service. This permanent position requires the ability to adapt and work flexibly across hospital sites, ensuring high standards of service. If you're motivated and a team player, apply now.

Qualifications

• Experience in customer service and dealing with the public.
• Ability to work in a busy environment.
• Experience in Healthcare is advantageous.

Responsibilities

• Serve as a key point of contact for the POCT team.
• Make appointments for cross-site clinics and communicate with patients.
• Help manage the staff rota, stock take, and prepare quality reports.

Skills

Good communication skills

Customer care

Good organisation skills

Ability to problem solve

Attention to detail

Team player

Education

Good General Education (e.g., GCSE English and Maths A-C)

Business Administration NVQ level 3 or equivalent

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

A leading healthcare provider in Birmingham seeks a full-time Band 3 Administrator to join the Point of Care Testing team. You will handle administrative responsibilities, coordinate appointments, and support patient care. Applicants should possess strong IT skills, proficiency in Microsoft Office, and experience in customer service. This permanent position requires the ability to adapt and work flexibly across hospital sites, ensuring high standards of service. If you're motivated and a team player, apply now.