DV Cleared Service Architect - Live IT Service Design

LA International; Basingstoke; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading IT consultancy in Basingstoke is seeking a Service Architect to design and develop service architectures. Responsibilities include managing service design for varying complexities, ensuring service stability, and handling key stakeholder relationships. Candidates must have a strong understanding of service management and relevant qualifications. This full-time role requires DV security clearance and offers opportunities to work on critical IT systems.

Qualifications

• Detailed knowledge of service management concepts and techniques.
• Experience of service operating model design for major IT systems.
• Ability to write coherent, concise, and readable technical service documentation.

Responsibilities

• Responsibility of the service design for low, medium or high value deliveries.
• Understand the customer's user base and IT operational structure.
• Development of detailed end-to-end service designs.

Skills

Service management concepts

Operational understanding of service supply chains

Service operating model design

Technical service documentation writing

Working to tight timescales

Leading virtual and co-located teams

Influencing senior stakeholders

Service Management qualifications (e.g. ITIL, ISO20000)

Job description

A leading IT consultancy in Basingstoke is seeking a Service Architect to design and develop service architectures. Responsibilities include managing service design for varying complexities, ensuring service stability, and handling key stakeholder relationships. Candidates must have a strong understanding of service management and relevant qualifications. This full-time role requires DV security clearance and offers opportunities to work on critical IT systems.