Duty Officer (Leisure Centre)

Kingsbury School; Tamworth; On-site; GBP 80,000 - 100,000; Part time

Job summary

A local educational institution located in Tamworth is looking for a Duty Officer to oversee the leisure centre operations in the absence of the management team. Applicants should possess strong customer service abilities and required qualifications like RLSS UK NPLQ. This role offers flexible working hours during evenings and weekends. Candidates will play a crucial part in maintaining safety and compliance while enhancing customer experience. The position promises training opportunities and a supportive team environment.

Benefits

Training and development program

Supportive team environment

Commitment to staff wellbeing

Qualifications

• RLSS UK NPLQ certification required.
• Must have Pool Plant Operator qualification.
• First Aid at Work certification necessary.

Responsibilities

• Manage the Leisure Centre in the management team's absence.
• Supervise the use of facilities by the public.
• Comply with health and safety policies.

Skills

Strong customer service skills

Excellent problem solving

Ability to remain calm under pressure

Education

RLSS UK NPLQ

Pool Plant Operator

First Aid at Work

Job description

Duty Officer (Leisure Centre)

Tamworth, Staffordshire

£14.59 per hour (excluding holiday pay)

Fixed term contract

Kingsbury School

Duty Officer

KINGSBURY LEISURE CENTRE - KINGSBURY SCHOOL

Grade F 11 - £14.59 per hour (excluding holiday pay), enhanced to £16.35 per hour (including holiday pay).

Casual

Hours available: evenings and weekends

Multiple positions available

Be part of our £1.8 million refurbishment - new facilities, new opportunities, and a fresh new vibe!

We are looking for positive, self-motivated and confident people to join the leisure centre management team to assist in taking responsibility in the day-to-day running of the Leisure Centre. The successful candidate(s) will be responsible for the Leisure Centre in the management team's absence, ensuring that it is run safely and efficiently and supervising the use of facilities by the public.

This position requires strong customer service skills, excellent problem solving and the ability to remain calm under pressure. You should be comfortable leading a small team of swimming teachers and lifeguards. Duties will include front of house on reception, payments, bookings and administration. You will need to comply with health and safety policies, risk assessments, fire procedures and PSOP (NOP & EAP). You will be responsible for opening and preparing the site/facilities in the morning as well as closing the premises and ensuring the building is secure in the evening (depending on what shift/hours you are working).

This role includes responsibility for the operation and maintenance of the electrical, disinfection, filtration, ventilation and circulation systems and general mechanics of the swimming pool plant room and facilities.

Qualifications

• RLSS UK NPLQ
• Pool Plant Operator
• First Aid at Work

We would consider funding qualifications for the right candidate(s).

Kingsbury Leisure Centre is a top provider of school swimming provision and currently have 20 schools booked in with us for this academic year. We have 350 children in our private swimming lessons, with plans to expand our lessons when we reopen after our refurbishment. This is in addition to our sports hall facilities and variety of sports clubs that attend each week throughout the year.

We will offer you

• A programme of training and development;
• The opportunity to work within a supportive team of diligent and excellent colleagues who have a wealth of expertise and experience.
• A commitment to staff wellbeing and recognition initiatives through the Trust's people strategy and well-being committee;

This is an exciting time to join us. We are part of Castle Phoenix Multi Academy Trust which specialises in leadership and is committed to invest in and develop all staff and, most importantly, bring about the best possible outcomes for our students who deserve the very best. Kingsbury School is committed to safeguarding children. This post is subject to an enhanced DBS Disclosure. Committed to equal opportunities.

Safeguarding and compliance

Kingsbury School is committed to safeguarding children. This post is subject to an enhanced DBS Disclosure. Committed to equal opportunities.

Closing and interviews

Closing Date: 9:00am Monday 02 February 2026

Interviews: w/c 02 February 2026

We reserve the right to close this vacancy early should we receive an overwhelming response.

Previous applicants need not apply.

Please note, an online search may form part of this recruitment process following recommendations from Keeping Children Safe in Education (KCSIE) 2024.

These posts are exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via the Disclosure and Barring Service (DBS). The Trust is committed to safeguarding, promoting the welfare of children and young people and creating a culture of vigilance and expects all staff and volunteers to share this commitment and vigilance.