Duty Manager — People & Guest Experience (Free Lunches)

Flight Club; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A vibrant hospitality brand in Greater London is seeking a driven Duty Manager. You will support the General Manager in various operations, ensure high customer service levels, and manage team recruitment and performance. The ideal candidate embodies the values of innovation, passion, and teamwork, contributing to a dynamic work culture that prioritizes inclusion. Competitive salary and great perks are offered, along with opportunities for career growth within a fun and engaging environment.

Benefits

Competitive salary plus tronc

Free lunches when working

Great staff discount

Excellent career development opportunities

Great social events

Qualifications

• Experience as a Manager is important, but attitude and fit come first.
• Ability to deal with employees' schedule changes and absences.
• Strong communication skills to ensure high standards.

Responsibilities

• Support the General Manager in leading venue operations.
• Identify recruitment needs and induct new team members.
• Deliver high levels of customer service at all times.

Skills

Leadership

Customer service

People management

Operational efficiency

Job description

A vibrant hospitality brand in Greater London is seeking a driven Duty Manager. You will support the General Manager in various operations, ensure high customer service levels, and manage team recruitment and performance. The ideal candidate embodies the values of innovation, passion, and teamwork, contributing to a dynamic work culture that prioritizes inclusion. Competitive salary and great perks are offered, along with opportunities for career growth within a fun and engaging environment.