Duty Manager: Lead Busy Hospitality Shifts

SSP Food Travel Experts; Hounslow; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading hospitality service provider is looking for a Duty Manager at Heathrow Airport. This role involves leading a team, ensuring high customer service, and managing daily operations. With a pay rate starting at £14.75 per hour, plus an incentive for late shifts, it's a dynamic position that requires excellent leadership skills and a passion for hospitality. Join us to make an impact in an exciting atmosphere!

Benefits

Discounted Meal while on shifts

Employee Discounts

Friends and Family Discount App

Award-winning training and development programs

Health & Wellbeing Support

Qualifications

• 5 years of references and Criminal Record Check required.
• Must be 18 years of age or over for certain tasks and shifts.
• Previous experience in hospitality or retail is ideal.

Responsibilities

• Take ownership of opening and closing operations.
• Lead your team through busy shifts.
• Champion customer service and resolve queries.

Skills

Leadership

Customer service

Problem-solving

Job description

A leading hospitality service provider is looking for a Duty Manager at Heathrow Airport. This role involves leading a team, ensuring high customer service, and managing daily operations. With a pay rate starting at £14.75 per hour, plus an incentive for late shifts, it's a dynamic position that requires excellent leadership skills and a passion for hospitality. Join us to make an impact in an exciting atmosphere!