Duty Manager - Gloucester, Gloucestershire

JD Gyms; Gloucester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading fitness brand in Gloucester is seeking a Duty Manager to lead operations during shifts, ensuring excellent service and member satisfaction. This role requires strong leadership skills, customer-facing experience, and a passion for fitness. You'll have the autonomy to shape the club's atmosphere and support local initiatives. Enjoy a competitive salary, free membership, and discounts as part of the dynamic team committed to growth and development.

Benefits

Competitive salary

Free JD Gyms membership

Staff discounts

Company pension scheme

Wellbeing support & employee discount programme

Staff training and career development opportunities

Qualifications

• Experience in a customer-facing role in fitness, leisure, or hospitality preferred.
• Ability to lead a team effectively.
• Ambition to grow into senior roles like Assistant General Manager.

Responsibilities

• Lead the team during your shift and delegate tasks.
• Deliver exceptional member service and foster a community-driven atmosphere.
• Carry out opening/closing procedures and health & safety checks.
• Support membership sales and local marketing initiatives.

Skills

Team leadership

Customer service

Strong people skills

Organisational skills

Decision making

Education

Level 2 Gym Instructor qualification (or working towards)

Job description

• Lead the team during your shift, delegate tasks, and ensure smooth operations.
• Be a visible, approachable leader for members and staff.
• Deliver exceptional member service and foster a community-driven atmosphere.
• Carry out opening/closing procedures, health & safety checks, and cleanliness audits.
• Support membership sales, retention, and local marketing initiatives., As a Duty Manager, you won't be stuck in the office, you'll be leading from the gym floor, engaging with members, and helping shape the club's atmosphere. You'll have the autonomy to make decisions, the support to grow, and the opportunity to progress in a dynamic fitness brand.
  Are you ready to take the lead and drive change in one of the UK's most dynamic and rapidly growing gym chains? If you have a passion for fitness and a desire to inspire others, JD Gyms is the place for you!, Experience in a customer-facing role (fitness, leisure, or hospitality preferred).
• Strong people skills and a passion for fitness.
• Confidence to lead a team and make decisions on shift.
• Level 2 Gym Instructor qualification (or working towards).
• Organised, reliable, and calm under pressure.
• Ambition to grow into senior roles like Assistant General Manager.
  Competitive salary
• Free JD Gyms membership
• JD Group staff discounts
• Company pension scheme
• Wellbeing support & employee discount programme
• Staff training and career development opportunities