Duty Manager - Gloucester, Gloucestershire

JD Gyms; Gloucester; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading fitness company in Gloucester is seeking a Duty Manager to lead the team and ensure high standards of member service. You will manage daily operations, enhance customer experiences, and foster a positive community atmosphere. The ideal candidate has experience in customer-facing roles, is passionate about fitness, and possesses strong leadership skills. This role offers competitive salary, free gym membership, and career growth opportunities within the company.

Benefits

Competitive salary

Free JD Gyms membership

Company pension scheme

Staff training and career development opportunities

Qualifications

• Experience in a customer-facing role (fitness, leisure, or hospitality preferred).
• Strong people skills and a passion for fitness.
• Confidence to lead a team and make decisions on shift.

Responsibilities

• Lead the team during your shift and ensure smooth operations.
• Deliver exceptional member service and foster a community-driven atmosphere.
• Carry out health & safety checks and cleanliness audits.

Skills

Customer service skills

Team leadership

Organizational skills

Calmness under pressure

Passion for fitness

Education

Level 2 Gym Instructor qualification

Job description

Duty Manager – Gloucester, Gloucestershire

Are you ready to take the lead and drive change in one of the UK's most dynamic and rapidly growing gym chains? If you have a passion for fitness and a desire to inspire others, JD Gyms is the place for you!

What You’ll Be Doing

• Lead the team during your shift, delegate tasks, and ensure smooth operations.
• Be a visible, approachable leader for members and staff.
• Deliver exceptional member service and foster a community‑driven atmosphere.
• Carry out opening/closing procedures, health & safety checks, and cleanliness audits.
• Support membership sales, retention, and local marketing initiatives.

What You’ll Bring

• Experience in a customer‑facing role (fitness, leisure, or hospitality preferred).
• Strong people skills and a passion for fitness.
• Confidence to lead a team and make decisions on shift.
• Level 2 Gym Instructor qualification (or working towards).
• Organised, reliable, and calm under pressure.
• Ambition to grow into senior roles like Assistant General Manager.

What You’ll Get

• Competitive salary
• Free JD Gyms membership
• JD Group staff discounts
• Company pension scheme
• Wellbeing support & employee discount programme
• Staff training and career development opportunities

Why JD Gyms?

As a Duty Manager, you won’t be stuck in the office, you’ll be leading from the gym floor, engaging with members, and helping shape the club’s atmosphere.

You’ll have the autonomy to make decisions, the support to grow, and the opportunity to progress in a dynamic fitness brand.

Apply Now

📩 Apply now and take your first step into fitness leadership with JD Gyms.