Duty Manager (20 or 27 hours contract)

Heron Foods; Leigh upon Mendip; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading retail company in West Leigh is seeking a Duty Manager to lead operations, ensuring high standards and customer satisfaction. The ideal candidate has retail supervisory experience and strong leadership skills. This role offers a salary of £12.50 per hour with 20 to 27 hours per week in a dynamic environment focused on making a difference.

Benefits

10% discount at stores

Career development programs

24/7 GP access

Long-service rewards

Qualifications

• Proven success in a retail supervisory role.
• Strong leadership skills to motivate a team.
• Exceptional organisational and customer service abilities.

Responsibilities

• Lead and motivate the team for exceptional results.
• Ensure high standards of customer service.
• Maintain a clean and well-stocked store.
• Drive sales and manage performance.
• Take responsibility as keyholder in store manager's absence.

Skills

Leadership

Customer service

Organisational abilities

Retail supervision

Job description

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Discover Your Next Opportunity: Duty Manager at Heron Foods

Location: West Leigh, WN7 5HS

Salary: £12.50 per hour

Hours: 20 or 27 hours per week

Overview

Join a thriving company with over 340 stores and counting. As a Duty Manager, you 'll be at the heart of our operations, leading the team and ensuring everything runs smoothly. At Heron Foods, every day is an opportunity to make a difference in a fast-paced, rewarding environment.

Benefits

• Discounts: 10% off at both Heron Foods and B&M stores.
• Personal Growth: Access to career development programs like 'Future Flyers.'
• Wellbeing Support: 24/7 GP access for you and your family, and free confidential support.
• Recognition & More: From long-service rewards to exclusive discounts and a host of extras.

What You'll Do

As a Duty Manager, you'll take on a key leadership role to ensure the store operates seamlessly. Your responsibilities will include:

• Leading and motivating the team to deliver exceptional results.
• Ensuring high standards of customer service and resolving queries effectively.
• Maintaining a clean, well-presented, and fully stocked store.
• Driving sales and profitability by managing performance and efficiency.
• Being a keyholder and taking responsibility for the store in the absence of the Store Manager (including store openings and closes).

What We're Looking For

We’re seeking individuals who bring:

• Proven success as a Retail Supervisor, Duty Manager, Assistant Manager, Team Manager, or Shift Manager in a fast-paced retail setting.
• Strong leadership skills with the ability to motivate and inspire a team.
• Exceptional organisational abilities and a passion for customer service.
• A proactive, energetic approach to managing a dynamic retail environment.

You Might Be Searching For

This role may also be listed or recognised under different job titles, including: Shift Manager, Assistant Store Manager, Team Leader, Retail Supervisor, Store Team Leader, Keyholder, Section Leader, Front-Line Manager, or Floor Manager. If you've worked in any of these roles—or are ready to step up into one—this Duty Manager position at Heron Foods could be your ideal next move.

Apply Today

Don’t wait—apply early, as this opportunity may close sooner than expected!

At Heron Foods, diversity is at the heart of our values, and we are proud to be an equal opportunity employer.

Take the next step in your career and join a team where your leadership truly matters. Apply now!