Duty Manager

Premier Inn; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hotel chain is looking for a Duty Manager at their Christchurch West location. In this role, you'll lead a reliable team to ensure exceptional guest experiences while managing hotel operations, focusing on health & safety standards and effective communication. This permanent position offers a pay rate of up to £13.36 per hour and encourages professional growth with robust training and clear career development paths.

Benefits

Training and support

Whitbread Benefits Card

Pension and saving schemes

Discounts on shops and services

Qualifications

• Experience leading teams in a retail or similar environment.
• Ability to inspire and motivate individuals to achieve high standards.
• Knowledge of health & safety standards.

Responsibilities

• Manage a high-performing team ensuring smooth hotel operations.
• Deliver exceptional guest experience through strong leadership.
• Oversee health & safety standards compliance.

Skills

Leadership

Customer experience delivery

Organisational skills

Excellent communication

Job description

Duty Manager - Premier Inn

Come and be a Duty Manager at Premier Inn in (Christchurch West).

Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.

If you’ve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management.

We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.

Immediate start – with all leadership experience relevant.

PAY RATE: Up to £13.36 per hour

CONTRACT TYPE: Permanent – we don’t do zero hours contracts!

HOURS: 37.5 hours a week

LOCATION: 22 Bailey Dr, Christchurch BH23 2BN

Why you’ll love it here:

• Training and support: At Premier Inn we do careers worth staying for, so from day one, you’ll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there’s a clear career path within our business to help you grow.
• Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
• Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.
• Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.

What you’ll do:

Join our team at Christchurch West Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.