DTC Store Leader & Brand Experience

ON RUNNING; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A sports-focused company in London is seeking an experienced individual to lead store operations and enhance customer experience. You will manage inventory, IT systems, and training while engaging with consumers to convey the brand's passion for movement. The ideal candidate has 3-5 years of customer-oriented experience, strong interpersonal skills, and a proactive approach. A retail background in the sports or fashion industry is highly valued.

Qualifications

• 3-5 years' experience in a customer-oriented setting with managerial responsibilities.
• Native Chinese speaker with fluent English.
• Retail operational experience in the sports or fashion industry is a strong plus.

Responsibilities

• Oversee all store related operations from inventory management to customer flows.
• Interact closely with consumers and convey the brand story.
• Engage in feedback processes to promote self-growth.

Skills

Customer-oriented

Interpersonal skills

Organizational skills

Communication skills

Proactive approach

Team player

Job description

A sports-focused company in London is seeking an experienced individual to lead store operations and enhance customer experience. You will manage inventory, IT systems, and training while engaging with consumers to convey the brand's passion for movement. The ideal candidate has 3-5 years of customer-oriented experience, strong interpersonal skills, and a proactive approach. A retail background in the sports or fashion industry is highly valued.