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A leading logistics company in the UK is hiring Customer Service Team Members for delivery roles. The role includes delivering high-quality goods, interacting with diverse customers, and adhering to driving regulations. No prior experience is needed, just a positive attitude. The company offers competitive pay, including premiums for evening and Sunday shifts, along with various benefits like pension and health services. A great opportunity for those seeking a dynamic customer-facing role!
Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week? Want to earn an average salary of £29,000 per annum? The following information provides an overview of the skills, qualities, and qualifications needed for this role.
It’s our mission to provide an outstanding customer experience. Whilst others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vital role, delivering top quality products on time in an efficient manner.
You’ll be out on the road whatever the weather, but you’ll never have to fight over the radio station, and you can sing along as loud as you like! In return, we use our automated technology to pre‑plan your route and pre‑load your van! Everyone likes their groceries at different times, so our working patterns will involve evenings and weekends in addition to weekdays – so on top of your base pay you will receive premiums that will increase your average hourly earnings to £13.90 per hour. You can also stack your earnings further with enhanced overtime to fund those special occasions! All your breaks are paid, meaning for every minute at work you get paid. That’s a great deal! Shift patterns will vary but more information is included at the bottom of this advert to help you understand what that might look like.
You don’t need any previous experience to join our good‑natured team, just bring yourself and a positive attitude, and our amazing training team will do the rest!
Some deliveries involve the handling of alcohol products, so you must be over 18 to apply. As this is a customer‑facing role, good communication skills are also essential.
Contract Type: Permanent
Contract Hours: 40 hours which includes paid breaks.
Contracted Days: You will be required to work any 5 days out of 7 during 8‑hour shifts.
Shifts: AM & PM. You may start as early as 05:30 in the morning, and can finish as late as 12:00 (midnight). Shift rota is provided up to 13 weeks in advance.
Pay Structure: The position is lunar paid. This means you will be paid every 4 weeks according to a monthly schedule.
Monday to Saturday (Basic Rate): £13.37
Evening Premium (from 6pm): £1.12
Sunday Day Premium: £1.34
Sunday Evening Premium: £2.57
Overtime rate Monday to Saturday (Day Shift): £16.71
Overtime rate Monday to Saturday (Evening Shift): £18.11
We are proud to be a Disability Confident employer, prioritising inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities. So, whatever your background or story, you’ll find a home at Ocado Logistics.