Domestic Heating Engineer

Sovereign Network Group; West of England; On-site; GBP 30,000 - 40,000; Full time

Job summary

A community-focused housing provider in the West of England is seeking a Heating Engineer to carry out gas servicing and heating breakdowns in customer homes, ensuring compliance with safety regulations. The ideal candidate will have gas qualifications, strong communication skills, and a full UK driving licence. The role includes providing exceptional customer service, and training opportunities are available. A company van and tools will be provided as part of the role.

Benefits

£335 yearly Tool Allowance

Competitive on call and overtime allowance

Uniform & PPE

A van and fuel card for business travel

25 Days Holiday + Bank Holidays

Generous matched pension scheme up to 12%

Private medical insurance options

Wellbeing discounts, including Gym Memberships

Qualifications

• CCN1 - Core Gas Safety certification is required.
• Previous experience as a domestic gas service and breakdown engineer.
• Full UK driving licence is necessary.

Responsibilities

• Carry out Gas Servicing and Heating Breakdowns in customer homes.
• Perform planned maintenance checks on systems and equipment.
• Advise customers about gas safety and energy efficiency.

Skills

Gas qualifications

Great communication skills

Confidence in using IT equipment

Education

NVQ Level 2 in Domestic Plumbing or equivalent

Job description

Our Property Management teams are at the heart of making our homes great places to live. You'll find us a secure place to build your long-term future. Working in the (Bristol, Cheltenham and Gloucester) locality, you will report directly to the Technical Manager - Gas and operate in a wider team.

Here at Sovereign Network Group (SNG) we provide quality, affordable homes in happy, successful places. What we do makes a real difference to people's lives, and you'll share the satisfaction of doing something that really matters in an environment where your health and safety is important to ensure you and your colleagues stay safe and well, everywhere, every day.

As a Heating Engineer, you will carry out Gas Servicing and Heating Breakdowns within Sovereign Network Group's customer homes in accordance with prescribed work schedules, the Gas Safety (Installation and Use) regulations and to Sovereign Network Group's established standard procedures set for delivery of exceptional customer service.

You will also carry out planned maintenance checks on systems and equipment, repair gas leaks or old gas system parts, and be responsible for installing/repairing heating system pipe work, while advising customers about gas safety and energy efficiency.

As you'll spend a fair amount of time on the road, we will provide you with a van and fuel card so you'll not be out of pocket.

What's in it for you? Amazing benefits!

• £335 yearly Tool Allowance
• Competitive on call and overtime allowance
• Uniform & PPE
• A van and fuel card for business travel
• I Phone and I Pad
• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
• Chance to buy or sell holiday as part of our flexible benefits package
• 3 additional Wellbeing days and 2 paid volunteering days
• Generous matched pension scheme up to 12% and Life cover at 4x salary
• Enhanced maternity/adoption pay
• Enhanced paternity pay - 6 weeks full pay (after 26 weeks' service)
• Options for private medical insurance, dental insurance and critical illness cover
• Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service

What we're looking for:

• Gas qualifications:
• CCN1 - Core Gas Safety
• CENWAT1 - Central Heating Boilers & Water Heaters
• MET1 - Meters
• CKR1 - Domestic Cookers
• HTR1 - Gas Fires & Wall Heaters
• Ideally, you'll have an NVQ Level 2 in Domestic Plumbing (or equivalent)
• Great communication skills
• A full UK driving licence with the ability to drive a company van
• Previous experience as a domestic gas service and breakdown engineer
• Preferably, experience of working within social housing
• Comfortable working independently and as part of a team
• Confidence in using IT equipment such as iPads
• Please note, this role is subject to a satisfactory licence check, essential qualifications check and a basic disclosure.

As an equal opportunities employer, we encourage applications from all as we believe that diverse talent makes us stronger. We aim to foster an environment where every individual can feel they belong, being themselves and reaching their full potential. You'll get access to plenty of training and development opportunities so you can build the skills and knowledge to enjoy a fulfilling career.

About SNG

It's an exciting time to be a part of the team as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). Together we provide over 84,000 homes and invest in communities across London and the South of England. Our purpose is to provide good affordable homes in thriving communities that people love for generations.

This is an incredibly exciting time to join us as Domestic Heating Engineer as we continue to deliver against our Sector Leading ‘homes and place' strategy transforming how we operate and organise ourselves, delivering safe service and affordable housing to our customers.