Domestic Abuse Outreach Worker - Fixed Term Until 31 3 2027

Warrington Borough Council; Warrington; On-site; GBP 10,000 - 40,000; Full time

Job summary

A local council is seeking a Domestic Abuse Outreach Worker in Warrington to enhance community support for victims of domestic abuse. This role focuses on providing emotional and practical support, managing caseloads, and delivering group programmes. Successful candidates will possess strong assessment skills, emotional resilience, and must have a valid driving license. This position also offers competitive benefits, including 26 days of annual leave, increasing with service. DBS clearance is required and the right to work in the UK is essential.

Benefits

26 days annual holiday

Access to a competitive benefits package

Health & Wellbeing Programme

Qualifications

• Experience in providing practical and emotional support to victims.
• Ability to manage a caseload and prioritize workload.
• Valid UK driving license and vehicle access needed.

Responsibilities

• Deliver 1:1 face to face support managing a caseload.
• Assess and review risk levels, provide safety advice.
• Plan and deliver group programmes adapting content.

Skills

Knowledgeable

Team player

Strong assessment skills

Effective communication

Emotional resilience

Multi-disciplinary team experience

Job description

Domestic Abuse Outreach Worker - Fixed Term Until 31 3 2027

About us

The Warrington Domestic Abuse Hub has an exciting opportunity to recruit for an outreach worker. The role will enable us to enhance and increase our community based offer across Warrington supporting more victims at the earliest point.

The role

The post holder will work closely with an existing outreach worker and DA Hub colleagues to deliver a high-quality service to victims of domestic abuse and their children, supporting them to live in a safe environment, and aiding their recovery after abuse. The role will involve delivering group work and drop ins across the borough and working 1 evening per week during the rollout of group work.

The key duties of the role will include:

• Delivering 1:1 face to face support and managing a caseload
• Assessing and reviewing risk levels, providing safety advice, establishing and reviewing safety plans.
• Supporting the duty rota in making first contact/follow up calls to victims within a targeted timeframe.
• Planning and delivering group programmes and adapting content to meet varied abilities and learning needs.
• Delivering a wide range of support to victims living in our dispersed accommodation provision and sanctuary adapted accommodation.
• Advocating for victims, ensuring their voices are represented at meetings.

What's needed?

The successful candidate will be:

• Knowledgeable, a team player, practice professional curiosity
• Experienced in providing practical and emotional support, advice to victims/vulnerable groups and advice and guidance to professionals.
• Have strong assessment skills and able to communicate effectively.
• Able to prioritise own workload and manage time effectively.
• Have strong emotional resilience and able to work in a high paced environment
• Experience of working as part of a multi-disciplinary team.
• Demonstrate a commitment to reflective practice.
• A full driving licence and access to a vehicle is necessary for the role.

As well as a competitive salary, working for us means you get:

• 26 days annual holiday - raising to 31 after 5 years of service (pro-rata)
• Access to our attractive and competitive benefits package
• Access to our Health & Wellbeing Programme

In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment. Sponsorship is not available for this role. Therefore, you must have the right to work in the UK to be eligible for appointment.

Closing Date: 12 th January 2026

Interview: Friday 23 rd January 2026

The ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.

DBS clearance is required.

Warrington Borough Council is a Disability Confident employer

Warrington Borough Council Offices, 1 Time Square, Warrington, WA1 2NT