Document Coder Administrator (Care Coordinator)

NHS; Faversham; On-site; GBP 24,000 - 26,000; Full time

Job summary

A healthcare organization in Faversham is seeking full or part-time Document Coder Administrators. The position involves processing clinical correspondence, maintaining accurate records, and supporting administrative tasks. Candidates should have experience in general practice and knowledge of medical terminology. Full training will be provided, and roles require working bank holidays due to the urgent treatment center's operations. A competitive salary of £24,071 to £25,674 per year, pro rata for part-time work is offered.

Qualifications

• Knowledge of working in General Practice.
• Understanding of medical terminology and Read codes.
• Ability to manage and prioritise workload.

Responsibilities

• Process clinical correspondence efficiently and accurately.
• Update clinical records with relevant information.
• Assist with administrative duties and provide support to clinical staff.

Skills

Attention to detail

Reliability

Self-motivation

Ability to work under pressure

Education

English GCSE grade C or above (or equivalent)

NVQ level 3 in administration

Tools

EMIS Clinical System

Microsoft Office

Job description

We are seeking full or part time Document Coder Administrators (Care Coordinators) to workwith our friendly and supportive team at Faversham Medical Practice/NewtonPlace Surgery.

These positions require working BankHolidays due to our Urgent Treatment Centre being open 7 days a week 8am to 8pm.

Full trainingwill be provided for this role.

Employmentwill be by Faversham Medical Group. However,this role is an Additional Roles Reimbursement Scheme (ARRS) funded role acrossFaversham PCN.

Main duties of the job

The purpose of the role is

To support the PCN practice at the above locations to ensure thedelivery of safe, effective and efficient systems.

To process the clinical correspondence that comes into thepractice i.e. emails, faxes, post and any other correspondence.

To ensure the clinical records are updated with accurate andconsistent data and action/start any relevant tasks as appropriate.

Undertake a variety of administrative and reception duties toassist in the smooth running of the practice including the provision ofadministrative and reception support to clinical staff and other members of thepractice team.

About us

Faversham Medical Group consists of 2 GP surgeries;Faversham Medical Practice and Newton Place Surgery. We also run an UrgentTreatment Centre based at Faversham Health Centre.

We are a friendly and supportive team.

Faversham is a beautiful, historic market town. It is closeto the vibrant city of Canterbury; just 60 miles from London and yet withineasy reach of attractive coastline areas and beaches.

Job responsibilities

• To complete the online training through online modules.
• To understand and work to agreed Workflow Protocols when processing clinical correspondence.
• To attach letters to the patient records, add clinical codes for diagnoses, procedures and investigations, and complete actions.
• To have a good understanding of the implications of what you are filing.
• To complete a template for regular auditing and monitoring with the Workflow GP Lead.
• Culling and sorting patient records and letters in preparation for summarising
• Summarise and read code relevant information from patients clinical records into the practice computer system, working strictly in accordance with the practice notes summarising protocol and liaising with the GPs as required.
• Reviewing medical records and producing an accurate summary of the patients medical history.
• Read coding the information into the practice clinical system.
• Auditing data collection standards in the practice.
• Monitoring progress of notes summarising against practice targets.
• Filing and retrieving paperwork.
• Accurately pre-prepare patient reports and documentation for GP review.
• To work alongside the Administrator Lead to provide data to ensure the correct implementation and support decisions are in practice.
• To navigate through EMIS clinical system.
• To understand clinical codes and how to search for codes on EMIS clinical system.
• To have a basic understanding of medical terminology.
• To be keen to learn new skills and be part of a new way of working in the practice.
• To share knowledge of speciality terminology with other staff where needed.
• During absence of colleagues provide essential cover and carry out any other appropriate duties to ensure continuing provision of the service.
• To assist with the implementation of any changes to procedures as required by the GP Lead.

Person Specification

Qualifications

• English GCSE grade C or above (or equivalent)
• Knowledge of working in General Practice.
• NVQ level 3 in administration

Knowledge and Understanding

• Medical Terminology.
• Understanding of Read codes.
• Knowledge of EMIS Clinical System.
• Computer skills, Microsoft office packages including emai
• Knowledge of clerical procedures and able to prioritise workload.
• Awareness and understanding of NHS standards, understanding of confidentiality/data protection.
• Use of Internet

Skills and Abilities

• Able to produce work to a high standard of accuracy and detail.
• Reliable, dependable with good time keeping.
• Ability to self-motivate, work under pressure and work on own initiative

Experience

• Ability to work under pressure.
• Previous administrative experience.
• Experience of working with and maintaining databases.
• Able to manage and prioritise a given workload.
• NHS experience.
• Experience of working in a multicultural environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£24,071 to £25,674 a yearpro rata for part time