District Manager

Five Guys; England; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading burger restaurant chain in the UK seeks a District Manager to oversee multiple locations, ensuring operational excellence and a people-first culture. The successful candidate will lead by example, support General Managers, and drive performance across sales and customer service. Key qualifications include experience in multi-site operations, a passion for leadership, and strong commercial acumen. This position offers a performance-based bonus, private healthcare, and generous holiday benefits.

Benefits

Performance-based bonus

Private Healthcare

Life Assurance

Pension scheme

25 Days holiday + bank holidays

Long service awards

Electric Car Scheme

Qualifications

• Proven experience in multi-site operations, ideally in fast-paced QSR, hospitality, or retail.
• Ability to manage P&Ls and drive sales effectively.
• Strong leadership skills to motivate and inspire teams.

Responsibilities

• Drive performance across multiple restaurants and support General Managers.
• Perform regular store visits and document performance metrics.
• Foster a culture of diversity, equity, and inclusion.

Skills

People leadership

Coaching

Performance management

Commercial acumen

Strong communication

Emotional intelligence

Job description

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LOCATION: Commutable from across Sussex and surrounding counties, within a 60-mile radius.

BURGERS & FRIES AND INCREDIBLE CAREERS!

We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.

These days, we're still just as much a family as we always have been. We have tons of integrity, we're enthusiastic. we're competitive and we just get it done - whatever the challenge.

We're looking for an enthusiastic and hands-on District Manager who thrives on driving performance through people, lives and breathes our values, and is a natural leader.

WHAT YOU'LL BE DOING

As a Five Guys District Manager, you'll be the driving force behind the success of multiple restaurants in your District. You'll work shoulder-to-shoulder with our General Managers and crew, leading by example and coaching teams to deliver results in both sales and customer experience.

• Own the performance of your district - from people to profit
• Be a visible leader - regularly visiting your stores, supporting GMs and adding value on each visit
• Live the Five Guys values every day
• Build strong teams through performance reviews, succession planning, and clear development paths.
• Deliver on KPIs across sales, labour, turnover, customer service, and compliance.
• Drive behaviours, not just results and coaching your managers to lead with passion and purpose.

PEOPLE FIRST CULTURE

We're all about family, and that starts with you!

• Recognise and celebrate achievements across your District
• Ensure every GM has a development plan and clear goals
• Recruit, support, and retain great people - keeping turnover low and engagement high
• Foster a culture of diversity, equity, and inclusion where every crew member thrives

LEAD WITH INTEGRITY

You'll lead by example with a growth mindset, promoting innovation, wellbeing, and continuous improvement.

• Keep teams, customers, and the brand safe and legal
• Be the go-to person for coaching, compliance, and operational excellence
• Build strong cross-functional relationships with the Support Office and other District Managers

WHAT YOU'LL BRING:

• Proven experience in multi-site operations - ideally in fast-paced QSR, hospitality or retail
• A love for people leadership, coaching, and performance management
• Commercial acumen with experience managing P&Ls, labour budgets, and driving like-for-like sales
• A competitive spirit with the ability to lead, motivate and inspire your people
• Strong communication, emotional intelligence, and the drive to get things done

SUCCESS MEASURES:

• Hitting KPIs across people, operations, customer experience, compliance, and financials
• Building a strong succession pipeline and developing internal talent
• Delivering against your district's P&L, labour targets, and GP
• Driving employee engagement and customer satisfaction scores

REWARDS AND BENEFITS:

• A generous performance based bonus
• Private Healthcare (through Vitality)
• Life Assurance - your family is part of our family
• Participation in a pension scheme
• 25 Days holiday + bank holidays
• Long service awards
• Electric Car Scheme