Distribution Network Operator (DNO) Client Manager

-; Birmingham; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A global engineering firm seeks a Client Manager to join their expanding Power Grids Market in Birmingham. This role focuses on developing relationships with GB Distribution Network Operators and includes managing client plans, tracking opportunities, and collaborating with internal teams. Candidates should have a strong background in Key Account Management within Electricity Distribution, proven communication and stakeholder management skills, and the ability to strategize for growth. A flexible working environment and competitive benefits are offered.

Benefits

Flexible working policies

Training and professional development

Competitive salary and employee rewards

Qualifications

• Track record in Key Account Management and connections in GB DNO's.
• Experience in Electricity Distribution.
• Ability to translate technical information into proposals.
• Strong strategic thinking and adaptability.
• Proven experience in bidding and winning work.

Responsibilities

• Manage relationships with GB Distribution Network Operators.
• Contribute to market intelligence and client needs.
• Track opportunities and implement capture plans.
• Lead development of capture strategies for strategic pursuits.
• Oversee delivery of work across DNO accounts.

Skills

Key Account Management

Stakeholder Management

Communication Skills

Project Management

Commercial Acumen

Job description

Overview

You might know AtkinsRéalis for the across our wide variety of projects. We're proud to say this is thanks to our people's diversity of thought, expertise, and knowledge. And when you join us, you'll be a part of this genuinely collaborative environment, where everyone's voice is valued and treated equally.

We're passionate about what we do, but we don't take ourselves too seriously. Simply put, this is a great place to be. So, when it comes to your life outside of work, ask us about our flexible working policies designed to help you get the most out of life.

Our Team

Our Power Grids Market, part of the Power, Renewables and Industrial Market is growing at a rapid pace. We are responsible for setting the strategy, planning for the future, managing our key client relationships, cross selling group wide capability and working with our engineering practices to deliver excellence and growth. Our Power Grids market focus is direct with regulated transmission & distribution companies indirect with Design and Build Contractors.

We want to hear from you

We are seeking a Client Manager (Key Account Manager) to join our Power Grids Market to focus on developing our relationship and growth with one or more GB Distribution Network Operators (DNO's). Reporting to the DNO Client Director, you will share responsibility for strategic engagement with target DNO's to understand their needs and develop and enact client plans and propositions, driving revenue growth and positioning AtkinsRéalis as the supplier of choice. You will use your DNO knowledge and contacts to identify multidiscipline opportunities, work with internal delivery practices and develop capture strategies.

Your Role

• Key Account Manager for one or more GB DNO's.
• Have, build and maintain strong relationships across your GB DNO account and internally within AtkinsRealis to foster trust and collaboration.
• Support the DNO Client Director to develop and maintain a client plan / gold sheet for your DNO accounts and facilitate regular KAM meetings and client strategy sessions.
• Contribute to market intelligence (projects, trends, competitors, pricing), analyse client needs, competitor capabilities and align AtkinsRéalis solutions to support the development of compelling value propositions, and marketing campaigns.
• Manage the forward pipeline of your DNO accounts, tracking opportunities and implementing capture plans.
• For pursuits of utmost strategic importance and during peaks in workload act as Capture Manager, leading the development and execution of capture strategies and value propositions.
• Identify new opportunities and cross-sell AtkinsRealis services.
• Engage with Engineering Practices to secure resources and deliver value.
• Oversee effective delivery of work across your DNO accounts and continuously improving and cross selling.
• Ensure adherence to governance processes and best practices.
• Have financial accountability for revenue growth.

About you

• The ideal candidate will bring a track record of success in Key Account Management and ideally have good existing knowledge and contacts across one or more of the GB DNO's (Preference to UKPN, NGED, SSEN & NPG).
• A background and experience working in Electricity Distribution.
• Proven experience of KAM in the engineering, construction, or professional services sectors.
• An understanding of engineering projects and terminology, with the ability to translate complex technical information into easily understandable proposal content.
• Strong stakeholder management and communication skills.
• Strategic thinker with a growth mindset and adaptability.
• Ability to navigate complex client environments and influence perceptions.
• Commercial acumen and experience in bidding and winning work.
• Ability to see the "big picture" and develop a coherent, long-term strategy for winning business in competitive markets.
• Excellent project management skills with the ability to manage multiple pursuits simultaneously under pressure and with tight deadlines.
• Well-developed emotional intelligence with the ability to flex your style to suit different stakeholders and support others to do the same as part of wider development activity.

Reward & benefits

Explore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life.

Be rewarded. Find out more.

About AtkinsRéalis

We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people.

Find out more.

Additional information

Security clearance

This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance.

We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability.

Worker Type

Employee

Job Type

Regular

At AtkinsRéalis, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.