Distribution Co ordinator

Pertemps Bond; Cardiff; On-site; GBP 29,000; Full time

Job summary

A logistics company is seeking a Distribution Coordinator in Cardiff to ensure efficient planning and customer satisfaction. You will maintain production visibility, capture orders, and optimise delivery schedules while managing logistical challenges. The ideal candidate is an effective communicator with strong analytical skills and experience in a dynamic work environment. Benefits include a competitive salary, pension scheme, and opportunities for career progression.

Benefits

Competitive salary

Company Pension Scheme

33 days annual leave including bank holidays

Share Saver Scheme

Company Life Assurance Scheme

Employee benefits platform discounts

Broad learning opportunities

Qualifications

• Experience in logistics or distribution planning highly desirable.
• Ability to generate insights from data analysis.
• Strong verbal and written communication skills.

Responsibilities

• Maintain visibility of production and transport availability.
• Capture and place customer orders accurately.
• Build and optimise distribution plans.
• Manage driver rest times and H&S compliance.
• Communicate order confirmations to customers.
• Handle changes in delivery plans proactively.

Skills

Managing competing priorities

Operations and logistics problem-solving

Effective communication

Self-starter ability

Organizational skills

Proficiency in MS Office

Analytical skills

Attention to detail

Conflict resolution

Tools

CRM software

Job description

DistributionCoordinator

£29,000

40 Hour week

Monday – Friday

Rotational shifts

7am – 4pm

730am -430pm

8am – 5pm

Cardiff

Position Overview

The primary responsibility of the Distribution Coordinator is to provide customers with the highest standards of customer service ensuring that we effectively plan and meet customer promises and deliver in full and on time, whilst optimising EBIT.

Key Responsibilities

• Maintain visibility of production and transport availability to enable proactive influencing of distribution plan development
• Capture and place customer orders in line with quotations ensuring that information is accurately captured within systems and in adherence with defined processes
• Build and optimise a distribution plan which enables product delivery to meet customer needs and which supports development of a balanced and efficient distribution plan, liaising with the Commercial Team, Operations Team and Transport Team where needed to enable this
• Plan driver rest times and proactively manage and enable adherence to H&S policy
• Contact all customers on the day prior to delivery to confirm orders and delivery schedule
• Respond to changes in the plan driven by customer circumstance, production availability etc, minimising customer impact where possible, proactively contacting customers to alert them to changes which will impact delivery
• Ensure transport and distribution process compliance and maintain data integrity to enable informed decision making, including the capture of declined orders and lost volume
• Build and maintain strong relationships with customers, over the phone, to understand potential sales opportunities and alert the Commercial Team where appropriate
• Proactively influence and review shared performance KPIs (eg. Plan adherence) to drive improvement in customer experience and distribution efficiency
• Implement changes to ways of working in line with Customer & Commercial Excellence initiatives.

Skills, Knowledge and Expertise

• You’ll enjoy managing competing priorities and a dynamic work environment
• Overcoming operations and logistics challenges to delight customers
• Highly effective communicator and facilitator, able to collaborate across teams and levels
• A self-starter who is commercially focused and responds appropriately on your own to improve outcomes and process’s and assumes responsibility for your own performance
• Strong organisational and multitasking skills
• Proficient in MS Office (Word, Excel and Powerpoint) Word and experience with CRM software
• Strong analytical skills with the ability to generate insights from data
• Strong verbal and written communication
• Attention to detail and a right first time attitude
• Effective conflict resolution and is adaptable and resilient.

Benefits

• A tailored, competitive salary
• Company Pension Scheme
• 33 days annual leave inclusive of bank holidays
• Share Saver Scheme
• Company Life Assurance Scheme
• Access to our employee benefits platform, giving you discounts on a wide variety of high street shops and brands
• Broad learning opportunities and career progression pathways.