Distribution and Commercial Support Executive

Clermont Hotel Group; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A prominent hospitality company in Greater London is seeking a Distribution & Commercial Support Executive to enhance their commercial operations. The role requires managing connectivity between systems, ensuring pricing accuracy, and collaborating with hotel teams. Ideal candidates are detail-oriented, adaptable, and possess strong problem-solving skills. The position offers a dynamic environment where you can contribute to the performance of hotels and support their growth in the competitive market.

Benefits

Wage Stream

Discounts & Perks

Interest-Free Loans

Mental & Physical Well-being support

Gym Discounts

Paid Volunteering Days

Qualifications

• Organised individual who enjoys working with systems and data.
• Adaptable and proactive, managing multiple priorities.
• Comfortable working collaboratively with hotel teams.

Responsibilities

• Manage connectivity processes between CRS, PMS and third-party channels.
• Load rates and pricing rules across systems.
• Monitor pricing and availability to minimise errors.

Skills

Detail-oriented

Problem-solving

Team collaboration

Job description

Overview

We're now looking for a Distribution & Commercial Support Executive to join our Commercial team, playing a vital role in keeping our hotels competitive, connected and guest-focused across all distribution channels. As a Distribution & Commercial Support Executive, you'll be at the core of our commercial operations, ensuring seamless connectivity and accurate distribution across all systems and channels. You'll combine attention to detail with analytical thinking to support pricing accuracy, availability and brand consistency - helping our hotels perform at their best. This is a brilliant opportunity for someone who enjoys problem-solving, working with systems and data, and collaborating across commercial, sales and marketing teams.

Responsibilities

• Managing connectivity processes between CRS, PMS and third‑party distribution channels
• Loading rates, sales conditions and pricing rules across CRS/PMS and connected systems
• Monitoring pricing, availability and yield control messaging to minimise errors and downtime
• Supporting hotels with RMS connectivity and pricing rule creation
• Updating content and copy across distribution channels, ensuring brand standards and consistency
• Assisting with audits, identifying issues and escalating errors to the relevant teams
• Providing reliable commercial support that helps drive revenue and enhance the guest experience

Qualifications

• Detail‑driven, organised individual who enjoys working with systems and data
• Adaptable, proactive and confident managing multiple priorities
• Strong problem‑solving skills with a calm, solutions‑focused approach
• Comfortable working collaboratively with hotel teams and central functions
• Commercially aware, with an interest in pricing, distribution and revenue performance
• Clear communicator who values accuracy, transparency and teamwork
• Experience within hospitality, distribution systems, CRS/PMS or revenue environments is beneficial, but we're equally interested in your potential, mindset and willingness to learn

Company

Clermont Hotel Group offers a rich and diverse portfolio for a range of guest needs, and helps employees forge lasting and successful careers in hospitality. An experienced hospitality company, we offer a warm, guest‑centred experience - but we are, at our heart, a people company and strive to connect personally with our guests, partners, investors, and colleagues to create an extraordinary experience for all. With over 4000 rooms, 100+ event spaces, plus stylish bars and restaurants, our hotels have plenty of space for everyone to meet, sleep, and dine. All kinds of extraordinary, for all kinds of people. At Clermont Hotel Group, our proud and passionate people sit at the heart of everything we do. From our iconic London hotels to our central teams, we work together to create extraordinary moments for our guests - and real opportunities for our people.

Benefits

• Wage Stream – You'll be paid monthly, but have access to your earned salary before payday should you need it
• Discounts & Perks – Savings on 1000's of retailers, dining, hotel stays, and much more for you and those close to you
• Refer a Friend – Earn up to £1000 when friends join our team
• Interest‑Free Loans – Season ticket loans to make commuting easier
• Mental & Physical Well‑being – We're here to support your well‑being, whenever and wherever you need it
• On‑Site Mental Health First Aiders
• 24/7 Employee Assistance Line – Free, confidential advice
• Be Well Platform – Our Online fitness and wellness resources
• Gym Discounts & Cycle to Work Scheme
• Recognition & Community – We're proud of everything we achieve, so we always celebrate our extraordinary team and culture
• 'Wonderful People' Awards – Monthly, quarterly, and annual recognition
• Social & Seasonal Events – Fun, inclusive celebrations
• People Council – A platform for every voice
• Paid Volunteering Days – Give back to causes close to you