Dispensing Optician & Store Leader — Optical Retail

M&S Opticians; Oxford; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading UK optical retailer is seeking an Assistant Store Manager to oversee daily operations and enhance customer experience. This role involves driving sales performance, leading a team, and delivering exceptional service. The ideal candidate is a qualified Dispensing Optician with strong leadership and communication skills, motivated to ensure compliance with industry standards while fostering a supportive environment. Join our team and contribute to business growth while providing outstanding customer care.

Qualifications

• Proven experience in an optical retail role, preferably as a supervisor or team leader.
• Professional and customer-focused approach to service.
• Understanding of practice operations and industry regulations.

Responsibilities

• Deputise in the absence of the Opticians Manager.
• Lead and manage a team effectively.
• Drive sales performance and maintain customer service standards.
• Promote M&S Opticians and manage store KPIs.
• Provide exceptional customer service and handle queries efficiently.

Skills

Strong leadership skills

Excellent communication skills

Customer service focus

Education

Qualified Dispensing Optician

Job description

A leading UK optical retailer is seeking an Assistant Store Manager to oversee daily operations and enhance customer experience. This role involves driving sales performance, leading a team, and delivering exceptional service. The ideal candidate is a qualified Dispensing Optician with strong leadership and communication skills, motivated to ensure compliance with industry standards while fostering a supportive environment. Join our team and contribute to business growth while providing outstanding customer care.