Dispatch Assistant

Focus Resourcing; High Wycombe; Hybrid; GBP 20,000 - 25,000; Full time

Job summary

A well-established organisation in High Wycombe is looking for a permanent Operations Support / Dispatch Assistant to manage the packing and dispatch of books and examination materials. The role involves physical tasks and some light IT work. Key duties include packing, quality checking shipments, and maintaining stock levels. The ideal candidate will have strong attention to detail and be comfortable with physical work. This position offers flexible hours, hybrid working after probation, and a range of benefits including 25 days holiday, private healthcare, and a pension.

Benefits

25 days holiday + bank holidays

Private healthcare

Life assurance

Pension

Weekly office food delivery

Employee assistance programme

Option to purchase additional holiday

Qualifications

• Strong attention to detail for accurate packing and dispatching.
• Ability to perform physical tasks such as loading pallets.
• Experience in retail, warehouse or logistics is beneficial.

Responsibilities

• Packing, labeling, and dispatching orders.
• Quality checking shipments for accuracy.
• Maintaining stock levels and supporting IT tasks.

Skills

Attention to detail

Team player

Organizational skills

Job description

Operations Support / Dispatch Assistant

We're recruiting on behalf of a well-established organisation for a permanent Operations Support / Dispatch Assistant based in High Wycombe.

This is a hands‑on role focused on the daily packing and dispatch of books and examination materials, ensuring orders are accurate and sent on time. The role includes a physical element, such as loading and unloading pallets, alongside some light IT and customer service tasks.

Key Duties

• Packing, labelling and dispatching orders
• Quality checking shipments for accuracy
• Maintaining stock levels
• Supporting basic desk‑based and IT tasks when required

This role would suit someone who:

• Has strong attention to detail
• Is comfortable with physical, practical work
• Is reliable, organised and a good team player
• Comes from retail, warehouse or logistics (beneficial, not essential)

Hours & Benefits

• Monday‑Friday, no weekends or bank holidays
• Standard hours 9:00-5:30 (flexible starts from 8:00 / 8:30)
• Based in High Wycombe (free parking available)
• After probation: hybrid working (3 days office / 2 days home)
• 25 days holiday + bank holidays, life assurance, private healthcare, weekly office food delivery, pension, option to purchase additional holiday, employee assistance programme