Director of Spa and Fitness

Jumeirah; Greater London; On-site; GBP 125,000 - 150,000; Full time

Job summary

A prestigious hotel in London is looking for a Director of Spa and Fitness to enhance wellness programs and drive strategies to meet business targets. Candidates should have significant experience in the luxury hospitality industry, with at least five years in top spa management. Exceptional presentation skills and qualifications in beauty therapy or alternative wellness practices are key. The role offers a supportive work environment and comprehensive benefits, including professional development opportunities.

Benefits

Supportive and inclusive work environment

Access to Learning & Development programmes

Colleague discounts on food and beverage

Health care and insurance benefits

Locally competitive salary and incentive structure

Meals on Duty

Qualifications

• At least 5 years of experience within the international luxury hospitality industry.
• Proven track record of successfully operating a top spa/wellness resort for a minimum of three years.
• Experience with integrated wellness approaches/working models.

Responsibilities

• Developing wellness programs and menus aligned with brand standards to support business strategy.
• Driving key strategies within the SBU to meet targets and align with Jumeirah's overall goals.
• Ensuring The Peak consistently meets its monthly targets for sales and membership revenue.

Skills

Commercially focused

Presentation Skills

Education

ITEC levels 1-5 in Beauty therapy (or equivalent)

Qualified in any alternative wellness practice

Job description

About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.

About The Hotel

Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop health club and spa with London’s largest naturally lit swimming pool.

About The Job

An exciting opportunity has arisen for Director of Spa and Fitness to join Jumeirah Carlton Tower.

The main duties and responsibilities of this role include:

• Developing wellness programs and menus aligned with brand standards to support business strategy and elevate the Spa and Fitness product.
• Driving key strategies within the SBU to meet targets and align with Jumeirah's overall goals.
• Staying informed about competitors, market trends, and adapt strategies to meet evolving luxury segment needs.
• Ensuring The Peak consistently meets its monthly targets for sales, membership renewals, and membership revenue.
• Developing and executing marketing initiatives in collaboration with the Membership, Spa and Fitness Managers.
• Identifying and pursuing key market segments for potential corporate clients in partnership with the Membership Manager, supporting them through rollout.

About You

The ideal candidate for this position will have the following experience and qualifications:

• ITEC levels 1-5 in Beauty therapy (or equivalent) CIDESCO preferable
• Qualified in any alternative wellness practice
• Commercially (targets and results) focused
• Presentation Skills EXPERIENCE Essential At least 5 years of experience within the international luxury hospitality industry. Proven track record of successfully operating a top spa/wellness resort for a minimum of three years. Experience with integrated wellness approaches/working models.

About the Benefits

At Jumeirah, we are dedicated to fostering a vibrant community where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by offering excellent accommodation, extensive sports and leisure facilities, alongside comprehensive healthcare, and opportunities for professional development.

Benefits Include

• Supportive and inclusive work environment
• Access to Learning & Development programmes and clear career pathways
• Opportunities for internal mobility within our global network
• Colleague discounts on food, beverage, and hotel stays worldwide
• Health care and insurance benefits
• Locally competitive salary and incentive structure
• Dry Cleaning of uniform or Business attire
• Meals on Duty
• Employee Assistance Program
• Wellness Benefits – Chiropodist, Flu Jabs, and more