Director of Sales

Glasgow Marriott Hotel; Glasgow; On-site; GBP 50,000 - 80,000; Full time

Job summary

A prominent hotel in Glasgow is seeking a Director of Sales to lead B2B revenue performance. This senior leadership role involves driving sales, managing key accounts, and ensuring exceptional customer experiences. Candidates should have a degree in Business or related fields, with at least 2 years of experience in hospitality sales. The role offers a dynamic environment with competitive salary and benefits. Ready to elevate your sales career in a high-profile location? Apply now!

Benefits

Competitive salary and benefits package

Opportunity to shape and lead the sales strategy

Qualifications

• Minimum 2 years’ experience in hospitality sales and marketing.

Responsibilities

• Lead all on-property commercial and sales activity.
• Manage complex, high-value accounts with significant customer expectations.
• Work collaboratively with off-property sales teams.
• Conduct site inspections and client presentations.

Skills

Strong negotiation and closing ability

Strategic sales planning and execution experience

Excellent customer relationship management skills

Strong business and financial acumen

Comfortable working with CRM systems

Education

Degree or diploma in Business Administration, Marketing, Hotel & Tourism

Job description

Director of Sales

Location: Glasgow Marriott Hotel

Department: Sales & Marketing

Reports to: General Manager

Job Type: Full-time

About the Role

We are seeking an experienced Director of Sales to lead and drive B2B revenue performance for our hotel (or portfolio of hotels). This is a senior commercial leadership role, responsible for proactively securing new business, growing existing accounts, and embedding a strong sales culture across the property. As a key member of the General Manager’s Executive Team, you will lead all on-property sales activity, maximise revenue opportunities across multiple segments, and ensure exceptional customer experiences that drive long‑term loyalty.

Key Responsibilities

Driving Revenue & Market Growth

• Lead all on‑property commercial and sales activity as part of the Executive Team.
• Proactively target Group & Catering, Sports, Entertainment, Business Travel, and Travel Trade segments.
• Develop and execute a robust Sales Intensity Plan.
• Lead Business Travel sales strategy in collaboration with Revenue Management teams.
• Complete RFPs within required deadlines (e.g. MarRFP, Lanyon, direct submissions).
• Upsell creative packages, including food and beverage, to maximise total revenue.
• Analyse market conditions, competitor activity, supply and demand, and economic trends.
• Close the most profitable opportunities aligned with property and market needs.
• Ensure brand marketing standards and activations are executed on property.

Customer Experience & Relationship Management

• Manage complex, high‑value accounts with significant customer expectations.
• Build and maintain strong relationships with new and existing clients.
• Drive sales activity including sales calls, client entertainment, FAM trips, and trade shows.
• Strengthen community relationships to grow group and catering opportunities.
• Deliver service excellence throughout the entire customer journey.
• Ensure flawless handover of booked business for successful event and stay delivery.
• Act as a trusted advisor by understanding client needs and recommending tailored solutions.

Leadership & Collaboration

• Work collaboratively with off‑property sales teams (National, Global, Groups & Reservations).
• Coordinate sales efforts to ensure alignment and avoid duplication.
• Manage relationships with key internal and external stakeholders.
• Hold teams accountable for execution of proposals, contracts, and service delivery.

Additional Duties

• Conduct site inspections and client presentations.
• Create and manage contracts as required.
• Use internal systems (e.g. MGS) for reporting, resources, and insights.

About You

Experience & Education

• Minimum 2 years’ experience in hospitality sales and marketing.
• Degree or diploma in Business Administration, Marketing, Hotel & Tourism, or related field.

Leadership Competencies

• Strong communicator with professional presence and confidence.
• Adaptable and resilient in a fast‑paced environment.
• Proven ability to solve problems and make sound commercial decisions.
• Results‑driven with strong planning and organisational skills.
• Collaborative leader who builds trust and high‑performing teams.

Sales & Commercial Skills

• Strong negotiation and closing ability.
• Strategic sales planning and execution experience.
• Excellent customer relationship management skills.
• Strong business and financial acumen.
• Comfortable working with CRM systems, RFP platforms, and standard office software.

Why Join Us?

• Be part of a senior leadership team with real commercial influence.
• Opportunity to shape and lead the sales strategy.
• Dynamic, customer‑focused environment with strong brand support.
• Competitive salary and benefits package.

Ready to lead, inspire, and drive results? Apply now with your CV and take the next step in your sales leadership career.