Digital Resources Officer

Lancaster University; Bailrigg; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading educational institution in the UK seeks a Digital Resources Officer to enhance student wellbeing through engaging digital content. This role involves creating materials that aid students in vital transitions, fostering connections, and supporting wellbeing campaigns. The ideal candidate will excel at producing user-centered resources and has a commitment to inclusivity. Strong teamwork and communication skills are essential, along with the ability to analyze data and improve resources continuously.

Qualifications

• Enjoys creating clear, user-focused digital content.
• Understands accessibility and inclusive design principles.
• Is comfortable using digital tools and platforms.

Responsibilities

• Design and develop engaging digital resources for students.
• Contribute to digital induction training and communications.
• Gather feedback and use data to improve digital materials.

Skills

User-focused digital content creation

Understanding of accessibility principles

Proficiency with digital tools

Work planning and prioritization

Relationship building with students and staff

Commitment to student wellbeing and inclusion

Job description

We're looking for a creative, collaborative and forward-thinking Digital Resources Officer to help us enhance the wellbeing, induction and support experience for all Lancaster University students. In this role, you will design and develop engaging digital resources that help students navigate key transitions, understand the support available to them, and feel confident and connected throughout their studies. You'll contribute to digital induction training, create information and guidance materials, and support our wellbeing campaigns and communications throughout the year. You'll work closely with colleagues across Student Wellbeing Services, academic departments and professional services teams to ensure our digital content is inclusive, accessible, high quality and aligned with student needs. You will also gather feedback, analyse engagement data and use insights to continuously improve our digital materials. We're looking for someone who:

• Enjoys creating clear, user-focused digital content
• Understands accessibility and inclusive design principles
• Is comfortable using digital tools and platforms to produce engaging resources
• Can plan and prioritise work effectively in a busy environment
• Works well with others and builds positive relationships with students and staff
• Is committed to supporting student wellbeing and inclusion
  Experience in a higher education or wellbeing setting is welcome but not essential; we welcome applicants from any sector with relevant digital content skills and a commitment to supporting diverse student communities.

We are an inclusive employer and value the different perspectives and experiences that a diverse team brings. We encourage applications from individuals of all backgrounds and will make reasonable adjustments throughout the recruitment process. If you are passionate about creating meaningful digital experiences that make a real difference to students, we'd love to hear from you.