Digital Experience Manager - Digital Experience - 6M FTC

Boots; Nottingham; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading health and beauty retailer in Nottingham seeks a Digital Experience Manager for a 6-month contract. This role involves leading a production team to deliver exceptional digital experiences. The ideal candidate will have substantial experience in project management and stakeholder engagement, with a focus on operational excellence and team performance. Join to work at the heart of digital initiatives, enjoy flexible benefits, and develop your career in a dynamic environment.

Benefits

Retirement savings plan

Discretionary annual bonus

Generous employee discounts

Flexible benefits scheme

Access to counselling and support

Qualifications

• Calm, confident, collaborative approach to leading teams.
• 10 years experience in production or marketing roles.

Responsibilities

• Lead implementation of production briefs.
• Support team through prioritization and escalation.
• Ensure adherence to Boots UX and accessibility principles.
• Monitor and optimize processes.
• Manage a team of digital specialists.

Skills

Stakeholder management

Project management

Attention to detail

Leadership

Creative process

Education

Degree or equivalent

Job description

Job Description

Role: Digital Experience Manager - Digital Experience

Contract: 6M FTC

Shift pattern: Full Time - 5 Days in the office

Location: Nottingham

Closing date:

Recruitment Partner: Matthew Nelligan

About the role

We're looking for a strong leader to join our production team and cover the role of Digital Experience Manager on a 6 month fixed term contract to lead the end to end delivery of work on boots.com and boots.ie websites. We're a dynamic, fast-paced and diverse team of designers, copywriters, producers and front-end developers who are passionate about creating the best digital experiences for our customers. You'll lead a production team, working closely with Digital stakeholders across all business units, to deliver engaging content in line with agreed milestones.

Key responsibilities

Lead the end to end implementation of briefs through the production process primarily across the Homepage, App, Events, and support non-business unit briefs. Work closely with the brief owner and DX specialist to understand the brief objectives, creative direction and live dates, in order to set the production teams up for success.

• Lead and support the team through daily check‑ins, prioritisation, escalation in collaboration with stakeholders, to ensure all agreed deadlines are met, and the output meets the quality measures set out by the Digital Creative Guidance.
• Lead more complex key business projects e.g. No7, NPD launches, Key marketing campaigns through the production process, being the point of contact and providing regular, timely updates on progress to meet agreed deadlines
• Understand the key Boots UX, Accessibility and SEO principles, to ensure all design and copy adheres to Boots visual identity and digital design language standards, to be able to challenge quality within the production process.
• Own processes and ways of working within role remit, proactively monitoring and optimising to make efficiencies
• Lead, support, develop and performance manage a team of digital specialists (c10)

What you'll need to have

• Experienced in leading a high volume of projects and priorities at pace, whilst managing new requests and problem solving 'in the moment'
• Excellent proven stakeholder management skills, confident in engaging, influencing and holding others to account, and able to flex work styles according to the audience to get the best out of interactions
• Calm, confident, collaborative, curious and proactive, with excellent attention to detail and organisational skills
• Comfortable working within a creative process, and leading a team of creative specialists
• Educated to degree level or equivalent, with c10 years experience of leading production or similar teams in a digital, agency or marketing role

What's in it for you?

Being at the heart of Boots' online proposition, you will have the opportunity to work with numerous stakeholders across the business. You will develop expertise in the end to end digital journey, building excellent foundations for career progression.

Our benefits

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you – find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third‑party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots

At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.

What's next

Where a role is advertised as full‑time, we are open to discussing part‑time and job‑share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

This role requires the successful candidate to complete a Pre‑employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‑by‑case basis.