Digital Business Analyst

Bristow Holland; Ipswich; On-site; GBP 40,000 - 55,000; Full time

Job summary

A growing professional services business in Ipswich is seeking a Digital Business Analyst to shape innovative digital solutions. In this role, you will collaborate with internal teams, clients, and technology partners, ensuring digital products align with business objectives and user needs. The ideal candidate will have experience in a digital environment, strong user experience principles, and the ability to engage with stakeholders effectively.

Qualifications

• Experience in a digital or customer-facing environment.
• Comfortable with leading workshops and gathering requirements.
• Ability to ensure digital products are user-friendly and valuable.

Responsibilities

• Gather requirements and lead workshops.
• Translate business needs into actionable deliverables.
• Ensure projects run smoothly and deliver measurable results.

Skills

Proven experience as a Business Analyst

Strong grasp of user experience principles

Confidence engaging with stakeholders

Ability to work in agile environments

Turning complex ideas into simple solutions

Job description

Job role

This is an exciting opportunity for a Digital Business Analyst to join a growing professional services business and play a key role in shaping innovative, client-facing digital solutions. You'll be part of a cross-functional agile squad, working on projects that improve how clients interact with the firm and help deliver its long-term digital strategy.

In this role, you'll work closely with internal teams, clients, and technology partners to gather requirements, lead workshops, and translate business needs into clear, actionable deliverables. You'll ensure that digital products are easy to use, add real value, and align with both business objectives and client expectations. From discovery through to delivery, you'll be a central figure in ensuring projects run smoothly and deliver measurable results.

We're looking for someone with proven experience as a Business Analyst in a digital or customer-facing environment, who is confident engaging with stakeholders at all levels. You'll have a strong grasp of user experience principles, be comfortable working in agile environments, and have the ability to turn complex ideas into simple, practical solutions.