Digital and Compliance Officer

MDC PCN; England; On-site; GBP 30,000 - 40,000; Full time

Job summary

A healthcare network in the United Kingdom seeks a proactive Digital and Compliance Officer to support digital operations and ensure compliance with regulations. The role involves hands-on IT management and key governance responsibilities, including working with clinical and administrative systems. Candidates should be highly organised and proficient in MS Office, with knowledge of GDPR being essential. Experience in general practice or NHS is preferred. This permanent position is practice-based and requires on-site work from Monday to Friday.

Qualifications

• Understanding of protocols and policies.
• Commitment to maintaining patient confidentiality and data protection.
• Experience in general practice or NHS organisation is desirable.

Responsibilities

• Manage IT systems and governance areas like CQC and risk management.
• Support compliance requirements for the practice.
• Coordinate digital projects and maintain processes.

Skills

MS Office proficiency

Excellent written and verbal skills

Knowledge of GDPR

Ability to work independently

Time management

Organisational skills

Tools

EMIS

DOCMAN

Job description

Job summary

MDC PCN aims to work strategically with all its practices, to help secure the best services for patients whilst working together, to support the member practices in the challenges of a changing NHS. The network aims to improve the morale of general practice in Bromley, by sharing expertise, services and supporting its workforce. The network will make a positive impact on medical services in Bromley, by working closely with the ICB, local NHS trusts, local providers and patient groups, to improve the delivery of healthcare to the local population.

Main duties of the job

• Hours:37.5 per week
• Contract:Permanent
• Working Arrangement:Practice-based (on‑site office based Monday - Friday is essential for this role)
• Line manager:The Network Manager
• Responsible to:The Practice Managers

We are looking for a proactive and highly organised Digital and Compliance Officer to support the smooth running of our digital systems and ensure the practice meets all compliance requirements. This role combines hands‑on IT system management with responsibility for key governance areas such as CQC, policies, information governance, and risk management. The ideal candidate will be confident working with a wide range of clinical and administrative systems, managing digital projects, and maintaining accurate, compliant processes across the practice.

We would like this role to start as soon as reasonably possible.

This role will be employed via the Primary Care Network (MDC PCN) and will provide support for the individual practices that form the network. It will be based 3 days at the Chislehurst Partnership and 2 days at the Links Medical Practice. The working location does not limit which practice work may be undertaken; it only indicates where the role is based on a given day. Exact hours/working locations will be discussed with the successful candidate.

Please note: We reserve the right to close this advert early if we receive a sufficient number of applications.

About us

MDC PCN is a forward‑thinking group of 2 Bromley Practices which has been formed to benefit patients by offering improved access and extending the range of services available to them, and by helping to integrate primary care with wider health and community services. This PCN consists of The Chislehurst Partnership and The Links Medical Practice (Mottingham and Downham) covering over 37,000 patients.

Person Specification

Essential

• Understanding of protocols and policies
• Ability to work independently and manage time effectively
• Proficient in MS Office applications, including Outlook, Excel, Word, with a high level of general IT competence.
• Excellent written and verbal skills
• Sound knowledge of GDPR
• Commitment to maintaining patient confidentiality, data protection, and professional standards
• Highly organised

Desirable

• Experience of working in general practice or NHS organisation
• Proficiency in using clinical IT systems such as EMIS, DOCMAN, or similar healthcare systems.
• CQC awareness or previous experience
• Strong knowledge of general practice/NHS guidelines and protocols

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name
MDC PCN
Address
Doctors Surgery
42 High Street
Chislehurst
Kent
BR7 5AQ
Employer's website